“CHRISTMAS LUNCH”

We had the Christmas lunch in the Cameo restaurant. The food was excellent. The service was slick. The table decorations were high quality and there were nice attention to detail touches like your name on your menu. We were visited by Santa and a magician who performed phenomenal card tricks for u… Mais

We had the Christmas lunch in the Cameo restaurant. The food was excellent. The service was slick. The table decorations were high quality and there were nice attention to detail touches like your name on your menu. We were visited by Santa and a magician who performed phenomenal card tricks for us. Many thanks to the restaurant manger who was very attentive throughout the meal.

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“Great weekend”

Excellent hotel, easy to locate not far from motorway. friendly reception staff very helpful. Comfortable and spacious room. Good shower. Fantastic facilities including pool that's free to use so don't forget your cossie! Excellent choice of hot and cold breakfast and again helpful and friendly st… Mais

Excellent hotel, easy to locate not far from motorway. friendly reception staff very helpful. Comfortable and spacious room. Good shower. Fantastic facilities including pool that's free to use so don't forget your cossie! Excellent choice of hot and cold breakfast and again helpful and friendly staff. Great stay, Highly recommended .

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“Nice friendly staff room is generally clean bit of staining on carpets ”

Nice hotel food good at breakfast. The location is ideal central just off the motorway bit disappointed to have to pay for kids to use pool as member of hotel group as this was a reason for choosing that hotel carpet in room dirty but generally clean

“Underwhelming”

Overall the experience was very average. Starting with the food which was very mediocre with not many options on the menu available, the first night the started were brilliant and the chicken burger my partner got was good however I myself ordered from the specials menu and had the beef two ways wh… Mais

Overall the experience was very average. Starting with the food which was very mediocre with not many options on the menu available, the first night the started were brilliant and the chicken burger my partner got was good however I myself ordered from the specials menu and had the beef two ways which said it came with a 4oz rump steak which was never in a million years 4oz I got a strip of beef but the rest of the meal was brilliant and alright quality. Night 2 we both got hummus and garlic bread and one was cold and barely cooked and the other was nearly burnt- lack of consistency is really annoying. Then for mains my partner got a pepperoni pizza, what came was a pizza with pepperoni and also slices of salami which had clearly been used as a substitute. I ordered a burger and it came raw and inedible, however they did refire and the second one that came was edible but not brilliant. Didn’t even bother getting deserts that night and went to bed early. The spa/pool facilities would’ve been really nice if they were working! We were there for three days and the showers in the facility never worked, the first day one of the steam rooms wasn’t working. However on the second day it had been fixed which was good. However, on the last day none of the facilities were working at all apart from the sauna however there was nowhere to fill up water bottles so to use it ran the risk of becoming dehydrated so we didn’t use it for long. We ended up checking out early because of this. Shoutout to Molly from the spa team as she was very nice and the most welcoming person I met at the hotel whilst we were there, as well as pierce on reception and Paul in the restaurant and aziz behind the bar and the lovely lady on breakfast on our final morning but didn’t catch her name. But it was clear that most of the other staff didn’t really care. As when having food at all times we were never once was asked if the food was alright. So would advise some serious customer service training for some staff members unfortunately. Glad we got a decent deal but wouldn’t have been happy paying full price if that’s what the standard is all the time. However it wasn’t busy so I struggle understand how they would cope with a full hotel.

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