“Decent room, terrible restaurant!”

We arrives in karlovy vary a little earlier than check in time so we decided to have something to eat in the hotels restaurant which was situated inside hotel jessenius. The restaurant was empty apart from 1 family of 4 who were already into their starters. The outdoor seating was also empty. From … Más

We arrives in karlovy vary a little earlier than check in time so we decided to have something to eat in the hotels restaurant which was situated inside hotel jessenius. The restaurant was empty apart from 1 family of 4 who were already into their starters. The outdoor seating was also empty. From what we could see there were two servers. A man behind the bar who was quite pleasant when we asked for a table and gave us an English menu happily. There was a woman there also....she was very very moody. A smile would have cracked her face I think! We ordered our drinks but did not receive them. The woman came and took our order...we waited and still did not receive our drinks. I have no idea where the staff were or what they were doing but when our food arrived before our drinks I asked for them yet again. We received them 20 minutes after ordering them. My husband ordered goulash stew with dumplings. He was born in the Czech republic and he told me that it was mediocre at best. I had ordered the carbonara which was described as spaghetti in a garlic and cream sauce with bacon. The sauce was absolutely foul. It was spaghetti with scrambled eggs. It was one of the worst meals I have ever had. I did not eat anymore after tasting it and my husband was disappointed with his meal as well. We asked for the bill and left hurriedly. The service was poor and so was the food. We never had another meal here! The actual hotel itself was pleasant enough. It was clean and comfortable and we had our own balcony. The receptionist who was on shift during the days our of stay was sensational. She was always pleasant and let us into the hotel pool whenever she wanted. We would definitely visit the hotel again but never the restaurant.

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