“Family meeting for birthday”

For the modt part it was excellent We booked double rooms for our family Our room had no bathroom towels, hand toweld, face cloths upon request we were given all that we needed Roadside was a little nosiey, but we had our amazon sleep program playing and we slspt well breakfast was good t… Több

For the modt part it was excellent We booked double rooms for our family Our room had no bathroom towels, hand toweld, face cloths upon request we were given all that we needed Roadside was a little nosiey, but we had our amazon sleep program playing and we slspt well breakfast was good the next morning We had a birthday cake and the night desk person allowed us to get plates and forks older hotel but comfortable

Kevesebb

“Great hotel in a great city”

We reserved 2 rooms for our kids and granddaughter to join so for a surprise birthday party for my wife. The rooms were very nice, clean and quiet. Only issue was there were no towels and they were promptly provided by the desk when I let them know. Our daughter in law and granddaughter enjoyed … Több

We reserved 2 rooms for our kids and granddaughter to join so for a surprise birthday party for my wife. The rooms were very nice, clean and quiet. Only issue was there were no towels and they were promptly provided by the desk when I let them know. Our daughter in law and granddaughter enjoyed the pool and our son enjoyed the workout room. The elevator was fast and we never really had to wait for it. The food at breakfast was excellent for a free hotel breakfast with a lot of choices. The staff was very friendly, which we expected having loved in Louisiana before. Very close to the Interstate and downtown.

Kevesebb

“Housekeeping Nowhere to Be Seen, Breakfast Disappointing”

Just spent three nights there. An older property but our room had apparently been recently remodeled. The room was spacious, and the bed comfortable, adequate storage, lots of outlets for charging our devices. Our issues were with service. First, no benefits for Diamond status. No parking spaces, n… Több

Just spent three nights there. An older property but our room had apparently been recently remodeled. The room was spacious, and the bed comfortable, adequate storage, lots of outlets for charging our devices. Our issues were with service. First, no benefits for Diamond status. No parking spaces, no bottle of water. That’s not important in and of itself, but it’s an indication of a hotel that doesn’t pay attention to details. The second issue: housekeeping or the lack thereof. When my wife and I checked in, there were only two towels and washcloths in the bathroom. Since there was a note on the mirror indicating that housekeeping made the bed, replenished the towels every other day, I asked the front desk clerk if she would have housekeeping bring us two or three towels, She said she would. By late afternoon, they were still a no show, so I asked the same clerk if she could get us some towels. She did and said she would speak to housekeeping. We were there from Monday afternoon until Thursday morning and received no services from housekeeping. I told the front desk clerk before I checked out. She said she would let the manager know. Third issue: breakfast. If I had to describe it in one word, compared to most Hampton properties we’ve stayed in, the word would be skimpy. The sign said that breakfast was served from 6 to 10 a.m. There was so little food out that we went to the McDonald’s next door. The second day we went earlier and things were better, but still a lack of attention to detail: the light roast coffee pot was empty, only three little pastries out, about a cup of fruit in the fruit bowl, no glasses for juice, and a no-waffle sign on the waffle maker. The third morning we went very early, a different woman was in charge, and the service was improved. So it could be a good hotel, but it isn’t.

Kevesebb