“Bon hôtel 15 minutes de la vieille ville”

J'ai séjourné ici pendant le tour de cricket. Belles chambres, salle de bains, petit déjeuner (bien que vous aurez besoin de le commander), dehors bar et restaurant avec terrasse. Bon rapport qualité-prix et un très bon service. Un peu d'une étape de la vieille ville et les chauffeurs de taxi sembl… Plus

J'ai séjourné ici pendant le tour de cricket. Belles chambres, salle de bains, petit déjeuner (bien que vous aurez besoin de le commander), dehors bar et restaurant avec terrasse. Bon rapport qualité-prix et un très bon service. Un peu d'une étape de la vieille ville et les chauffeurs de taxi semblait savoir où il était! Rien à redire, et lui donner un aller.

Moins

“Un joli petit hôtel !”

Nous avons séjourné dans cet hôtel pour quelques jours, et il est situé dans un quartier très agréable. C'est un hôtel très propre, personnel agréable, et il y a un jardin avec un bar et un restaurant. L'appartement était grande, et la salle de bain toute neuve.

“A loud party running past 2am - shows a staggering indifference to guests”

As I write this, music is still blaring from downstairs and up the echoing marble staircases. Having put up with a deafening base beat all evening, at midnight I decided to complain - but I couldn't get anyone to answer any of the 24 hour services - not surprising I doubt anyone could hear a ringi… Plus

As I write this, music is still blaring from downstairs and up the echoing marble staircases. Having put up with a deafening base beat all evening, at midnight I decided to complain - but I couldn't get anyone to answer any of the 24 hour services - not surprising I doubt anyone could hear a ringing phone. Eventually,I got an answer by ringing the bar and I said I was not pleased and would like them to turn down the noise and asked when the party would stop - they didn't know. I said was not inclined to pay for this night. At 1:30am I complained again (after about another 10 minutes of ringing all the extensions trying to get a phone to answer). Much apologies, I was told I would not pay but the man said he did not have the power to stop the noise. I suggested that turning down the sound because it was reasonable and it now has a got a bit quieter. But now that I am "disturbed" and out of sleeping pattern there is no chance of sleeping until it actually goes quiet. I also had a group of loud (probably drunk) guests who decided that the best place to hold a conversation with someone in the room opposite was from the chairs outside my room. (Appearing in my underwear and shouting seems to have sent them away). In general, the hotel was not bad. Internet didn't work in my room on the 1st night but the staff certainly had a go at fixing it. Restaurant was OK (except on the party night when it was closed and the food I got in room service was decidedly off - probably too busy looking after the party.). My room on the top floor had very low ceilings (it is in the roof) but not badly done. Only real issue was the bathroom that was incredibly small and not well arranged- in particular the door opened inwards only to 45 degrees and then came so close to the corner of the shower cubicle that I could only use the toilet by scuttling crab like through the gap, shutting the door and then turning round (admittedly I am not narrow across the shoulders but this was ridiculous). The public rooms seemed quite pleasant. Breakfast was OK. The restaurant was completely spolit for me by the smoking - the food was OK to Good. They seemed to have no concept of "smoking free "- in fact, they proudly advertise at the door that you can smoke. No matter where I sat in the restaurant someone was smoking nearby or placed nearby to smoke (a real culture shock after getting used to smoke free in most countries in Nothern Europe). It didn't help that the smokers all seemed to smoke throughout their meals not just for a few minutes at the end - in fact one party of 4 never actually ordered any food as far as I can tell and just came into the restaurant to blow smoke at me. This review is a difficult call because until yesterday, I quite liked the hotel and would have dismissed my isses as few hotels are perfect (and blowing smoke at everyone seems to be something of a national sport here). But the idea that any hotel would allow this much noise while other guests are staying (mid-week - it's a Thursday) means I couldn't recommend this hotel unless you get written assurance that they are not going to do this to you. (I see that other reviewers have been disturbed here when the entertainment of some overrides the comfort of others). 2:20 am and they are still at it by the way - but it is getting quieter - shame I have to be up by 7am latest as I am working.

Moins