“Relaxing and fun!”

My wife and I spent our anniversary at the Staybridge December 22 & 23. I have stayed at the Staybridge hotel before it is a very beautiful hotel. I would like to thank Brad Walker for getting us a river view room with a king bed and nice living room, accommodations were approved by Samantha Lawhon… lisää

My wife and I spent our anniversary at the Staybridge December 22 & 23. I have stayed at the Staybridge hotel before it is a very beautiful hotel. I would like to thank Brad Walker for getting us a river view room with a king bed and nice living room, accommodations were approved by Samantha Lawhon thank you Samantha. We not only had breakfast we stayed during a day they had social hour. Christina working the social was very helpful always asking if there was anything else she could get for us. Everywhere I went in the hotel the staff was very polite asking how our stay was. Thanks again to everyone at the Staybridge looking forward to our next stay, keep up the good work!

vähemmän

“Wonderful stay as always”

Clean and modern rooms and building with the best staff. Highly recommend the scones served with breakfast. Dinner is provided 3 nights per week. The suites are very roomy and comfortable. Breakfast options offer more variety than many hotels. Always enjoy my stay with Staybridge Greatfalls

“Family time with a bit of craziness”

We were not available to get into the room we wanted as when we arrived there was a dirty kitchen area and beds unmade and the room had not been touched by housekeeping. They immediately upgraded us to a different room however having stayed at your hotel before this room was not on par with what we… lisää

We were not available to get into the room we wanted as when we arrived there was a dirty kitchen area and beds unmade and the room had not been touched by housekeeping. They immediately upgraded us to a different room however having stayed at your hotel before this room was not on par with what we expected. The room we were given obviously had missed some upgrades and had maintenance issues. The heater had quit working and we had to call for maintenance. They were able to fix it. The nozzle on the sprayer on the kitchen sink was broken and shooting water and maintenance was called and had to fix it. We also experienced extreme cold temperatures while we were there and not having heat was very inconvenient. The breakfast and dinner's were great and everything was clean and yummy. We love the items offered and the pool area and hot tub were also clean. It was nice to be able to use the laundry facilities as needed also. The parking situation was difficult as there were lots of snow and not a lot of spaces. Large trucks using regular parking spaces and taking up multiple spaces which did not allow for families to be close to the door during the extreme weather. The toilet paper holder in the bathroom looked like it was from 1970 and needed replacement. The kitchen cabinets were in bad shape. The doors were off the hinges and not closing correctly. My husband actually works for a hotel and this room must have not had a PM done on it in ages. I believe after review of all of our issues and confirmation with the front desk we should receive a refund on some of our money. Or provide a complimentary stay at another hotel for several days. This was our second visit to your hotel and we do love the location and amenities. Thank you for your consideration.

vähemmän

“Nice location”

Priceline indicated the hotel offers an airport shuttle. They do not. Priceline offered me a discount of 20% to cover the cost of an Uber. Nice room with stove, refrigerator, microwave and coffee maker overlooking the river. Breakfast in the morning was okay.