“Excellent Staff, tired, worn down property - 2.5 stars”

First, apologies if this is a duplicate review; internet issues may have caused this to post twice. I stayed here twice in May, 2022. The staff is excellent, as friendly as can be. Location is excellent - across the street from gas/convenience store, easy on/easy off from the interstate. Food a ha… lisää

First, apologies if this is a duplicate review; internet issues may have caused this to post twice. I stayed here twice in May, 2022. The staff is excellent, as friendly as can be. Location is excellent - across the street from gas/convenience store, easy on/easy off from the interstate. Food a half mile on the other side of the interstate. The problem is the rooms. TV may or may not work. Door lock may or may not act up. One of my stays, I had ants. Cleanliness just barely makes the "somewhat acceptable" threshold for a nights stay; I wouldn't want to stay longer. So the bottom line is this: I feel bad writing this, because the staff IS excellent. The problem is the property just needs a total reboot, a redo, a major makeover. Do that, I'll come back. Right now, honestly, I'll just hit up the Quality Inn in Arcola an hour away on I-57 instead; it's just a better property. Hopefully the owner/franchisee will address the issues - he has the hard part taken care of (the staff); now they just have to get the property up to quality inn standards.

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