“Overall great, but fire alarm was ill timed”

Very friendly, accommodating staff. William at front desk was helpful and the woman who leads the hiking tours was also very helpful with my questions. The bartender greeted everyone with a great smile and welcome, which felt genuine. The breakfast bar was great as well as the items on the menu ver… lisää

Very friendly, accommodating staff. William at front desk was helpful and the woman who leads the hiking tours was also very helpful with my questions. The bartender greeted everyone with a great smile and welcome, which felt genuine. The breakfast bar was great as well as the items on the menu very nice touch with the fire pit and the ceremony. I felt quite at home there. I have one issue and that the 10:30 AM fire alarm on the second day when I was trying to get packed, but couldn’t stand to stay in the room because of the ear splitting sound, as well as in the public areas. Therefore, we all had to go outside for the duration. Staff said the fire marshal required this and they couldn’t reschedule the drill to a different time. This is absurd that your guests who were trying to check out at 10:30 to beat the 11 o’clock check out time had to endure this horrible noise! The fire marshall was unreasonable in his timing. It left a bad impression that colored my stay. One of the reasons I left vs staying another day. I met other guests in the hallway who were fleeing the noise, shaking their heads and saying, this just insane! So perhaps you might want to have a chat with the fire Marshall - was he on a power trip? Thank you. VA Mayer

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