Description
This hotel is the jewel in the crown of PortoBay Hotels & Resorts. Being located high on a natural promontory ensures genuine tranquility and well-being. Its direct access to the sea, the Il Gallo d’Oro restaurant with its 2 Michelin stars and the gardens with their numerous hidden corners and ancient palm trees complete the picture with a magnificent view over the bay of Funchal. In 2021 the hot… more
You can also choose to cool off or work out in one of the swimming pools. At sea level, you will find an outdoor swimming pool with salt water. There is also a children's pool in the play area. Next to the spa area you will find an indoor/outdoor pool perfect for cooler days.
Rose Garden: Simple, elegant and flavourful cuisine, where the classics of international gastronomy are reinvented with an emphasis on the use of local produce. At the Rose Garden you will find a different à la carte menu every day, with various options for starters, main courses and desserts. Don't miss the Chef's Suggestion menu either! There’s a lot to choose from! (advance booking is required) Il Gallo d'Oro: The two Michelin-starred Il Gallo d'Oro restaurant offers exquisite Mediterranean and Iberian-inspired aromatic cuisine.
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- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids´ club
- Breakfast room service
- Room service
- Reading room
- Safe
- Ironing board
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Gardens
- Library
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Bike rental service
- Medical service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Cot
- Heated pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Garden area
- Sun loungers
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Activities
- Tennis court
- Snorkelling
- Mini golf
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Ground floor reception
- Hotel entrance with ramp
- Accessible floor to the restaurant
- Cabin with handrail
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Admin fees
Good to know
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Excellent
Based on 4451 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 5 featured reviews out of 4451 TripAdvisor reviews
P
Paul T
Northamptonshire, United Kingdom
14/03/2025
“Doesn’t get any better.”
Probably the best hotel we’ve ever stayed at and probably the best hotel in Madeira. Top class 5 star facilities including spotlessly clean and modern suites accommodation overlooking the sea. All the restaurants are in the Michelin guide providing consistently high quality meals every day. It was … more
S
Sallyanne T
11/03/2025
“Best place to stay in Maderia”
Great break and felt very spoilt. Nothing was too much trouble. The food was great and so was the spa.
R
Radbrook
Shrewsbury, United Kingdom
11/03/2025
“Top rate hotel and wonderful stay”
This hotel would be hard to beat anywhere. 5* rooms, excellent food and dining experience and wonderful staff. Could not recommend more.
R
RobindYork
York, United Kingdom
10/03/2025
“A wonderful hotel”
5 star in every respect. Great staff, nothing is too much trouble for them, Facilities are excellent and attention to detail is amazing. Great location too, Easy walk into the centre but with bus and taxi facilities neaby for the less energetic.
B
Burkhard W
Dusseldorf, Germany
10/03/2025
“Again a wonderful time”
Me and my wife had again a wunderful stay in Cliffbay. We like the hotel and Madeira and have been here the fourth time for a 4-5 days holiday at the beginning of the year to escape the winter in Germany. Many thanks for the excellent service and hospitality of the CliffBay team. We will come back.… more