“Great kids club and food!”

Went to Paloma Grida for 10 nights in August and was very pleasantly surprised. The grounds of the hotel were kept very clean, and rooms cleaned well daily. Pools and slides were amazing! Sunbeds did go quite quickly, but we did manage to get one still if we were down by 8am. The buffet food was … more

Went to Paloma Grida for 10 nights in August and was very pleasantly surprised. The grounds of the hotel were kept very clean, and rooms cleaned well daily. Pools and slides were amazing! Sunbeds did go quite quickly, but we did manage to get one still if we were down by 8am. The buffet food was very nice. Great choice of salads, and fresh meat/fish cooked in front of you. Was a bit hard to get a table sometimes, but managed to get one eventually. If you tipped the lovely waiters or waitresses then they brought you your drink straight away when you sat down. We liked to have some small notes available to tip, as they were so attentive and we felt like they deserved it. All the staff we met were very nice and friendly and nice to the kids. Free ice lollies all day too on the all inclusive. Lastly the kids club was AMAZING!! lovely and cold air conditioning, great activities and space. And the girls were just lovely there!! Particularly Tulay, Damla, Melike, Birkaan, irem, Busra and Batuhan. Felt very safe leaving the kids there and they just call or message you on WhatsApp if your kids need you. Ours were desperate to go every single day for a few hours. The kids mini disco was great too. It was so hot when we went I’d recommend full covered swimming protection for the kids. Also make sure you book the a la carte restaurants early, the day you arrive as they get fully booked. We had two amazing meals. One on a jetty over the sea which was gorgeous. Great place and would return. Kids club was my highlight! Night entertainment was great too. Saw an amazing Michael Jackson tribute, and magicians etc. very memorable.

less

“Needs work - Sep 24 stay”

We stayed here in September and this is before the renovations and if was it dyer need of updating. To room was dark and tired and aircon was shocking. The balconies are so small they are pointless. I don't go on holiday to be surrounded by brits however it was a case of you heard someone talking … more

We stayed here in September and this is before the renovations and if was it dyer need of updating. To room was dark and tired and aircon was shocking. The balconies are so small they are pointless. I don't go on holiday to be surrounded by brits however it was a case of you heard someone talking english it was a shock. Lots and lots of Germans at this hotel and area. While on holiday my son had a sudden eye turn that landed us in hospital for 4 days (2 hospitals, 2 x MRI's, spinal tap) and the guest services team were amazing and a credit to the hotel. They messaged us everyday for updates, waited for us at the entrance, sent fruit plates and helped us when needed. They also pointed us in the right direction for taxis. There is a great company on site that does taxis, airport transfers and he was so lovely and even brought my sons bag to the hospital when he was picking me up to get back to my daughter. My son really wants to go back to see all the cats there and we may consider it once we see the reviews when the hotel reopens again

less

“Why only 3 circles ?”

Firstly three and a half as it was better than average! The Poloma is a large hotel set in large grounds with mature trees and shrubs, the grounds are very well maintained and a credit to the ground keepers. We travelled a a group of four, we stayed in the Villas, which were great, large lounge are… more

Firstly three and a half as it was better than average! The Poloma is a large hotel set in large grounds with mature trees and shrubs, the grounds are very well maintained and a credit to the ground keepers. We travelled a a group of four, we stayed in the Villas, which were great, large lounge area leading to the swimming pool which was shared with six others. The room was well serviced however on our second week we did have to keep asking for a minibar restock. The cleaners were good. The other rooms I was less impressed with, they were quite dark inside, the balcony was pointless, one seat, no table, what’s the point? Restaurants: The main buffet restaurant offered good choice and the food was good, however a few times it was difficult to find a table (early sitting), this was midoctober! The a’la-cartes were good, the best one was the steak restaurant , however an extra charge is made for this one! The restaurant that was free to the Villa customers was excellent, breakfast was superb and the waitress was great! The Bars The Zoom bar was good some great waiters and waitresses no complaints there! The 18+ bar served the best drinks and again bar staff were good. The 24/7 bar was by far the worst, the bar staff muttering in Turkish when you asked for a cocktail! Very poor service, we avoided this bar it was so bad. The entertainment Good for kids although it was repetitive after a few days but the kids didn’t care ! The entertainment for adults was good, no complaints Belek town Well if you want to buy a handbag, purse or shoes this is the place! But not a great town I’m afraid , we did visit some restaurants and they were very good, but it didn’t have a restaurant ‘strip’ where you could walk up and chose one. In short the Poloma is a good hotel that IS getting renovated as we speak and will open in spring next year! I don’t think I will visit again, but I do not regret visiting! With so many hotels in the area I would look carefully at the options before booking. Oh yes a special mention to the lady on Guest Relations…Thank you! Extremely helpful and polite a credit to the hotel, thank you

less