“Good hotel great staff”

Great location near underground Staff were lovely, limited english but went out of their way to help. Breakfast is to die for, huge selection. Visited during 70 anniversary celebrations with lots of Beijing shut off. When government shut underground without notice, worked miracles getting transport… more

Great location near underground Staff were lovely, limited english but went out of their way to help. Breakfast is to die for, huge selection. Visited during 70 anniversary celebrations with lots of Beijing shut off. When government shut underground without notice, worked miracles getting transport for us to Station around road closures. Could not be more thankful to them & would not accept tip for their troubles.

less

“Good hotel and convenient”

We stayed for a couple of nights, prior to our return home. The building and lobby did not leave a lasting impression, however the twin room equipped with two semi double beds was adequate for our family of four (with young children). The room appeared to be recently refurbished, with a very lovel… more

We stayed for a couple of nights, prior to our return home. The building and lobby did not leave a lasting impression, however the twin room equipped with two semi double beds was adequate for our family of four (with young children). The room appeared to be recently refurbished, with a very lovely ambience and comfort and very quiet, even though facing a very busy road.The beds were firm western style, the amenities in the room very convenient. It is conveniently located just 200 yards away from the Dongzhimen metro station, with direct access to the Airport (line 13). Worth trying one of the many restaurants on Guijie street nearby, favoured by the locals; you won't be disappointed by the quality and price. The hotel features a basic gym and an entertainment room with a pool table. No swimming pool was seen. Breakfast was exceptional, in terms of variety and quality. TV channel selection is poor for an international style hotel like this one, with HBO the only foreign speaking channel; the signal was not good too. However, we enjoyed our stay in this hotel and will be returning. There was a slight problem with the water supply to all rooms during our 2-day stay, which resulted to a 6 hours water shortage on my last day in China. This caused some inconvenience, as I was catching the return flight back home in few hours that morning. Our complain was managed well by the manager, who offered a significant rate reduction and free breakfast for the remaining members of the family as compensation. Overall, a good experience. Kind advise to the kind management and staff of this hotel would be to notify the residents in advance of any maintenance, which should be better planned to be carried out overnight, when the likelihood of using key services by residents is low.

less

“Upgraded and great location ”

I booked the Oriental Garden Hotel to be close to the Airport Express between long haul flights, yet connected to the subway to allow for exploring. The hotel is about 250m from exit C of the subway station. I really appreciated the early check in after an overnight flight. I had the usual English… more

I booked the Oriental Garden Hotel to be close to the Airport Express between long haul flights, yet connected to the subway to allow for exploring. The hotel is about 250m from exit C of the subway station. I really appreciated the early check in after an overnight flight. I had the usual English translation problems, but by 11.30am I was in a wonderful suite. The regular check in time is an early 12 noon. My room was spacious, nicely furnished, bed nice and firm, great bathroom with water pressure. Wifi took some work but once connected was excellent. Thanks for a great stay.

less