Description
The Kampala Serena Hotel is an oasis of cool and green, with a secure environment ideally located in an excellent location in the heart of Kampala, which is the focal point of national, regional, corporate, political and social life.Surrounded by 17 acres of beautifully manicured water gardens, our hotel attracts visitors to Kampala seeking 5-star amenities including elegant accommodation, gourme… more
- Parking
- Parking
- Free parking near hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Pool
- Room service
- Safe
- Car hire
- Foreign currency exchange
- Luggage storage
- Gardens
- Terraces
- Security service
- Doctor
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Café bar
- Bar
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Restaurants
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 10.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 815 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Kampala
Showing 4 featured reviews out of 815 TripAdvisor reviews
J
Julius S
18/01/2025
“Kudos Serena Hitel Kampala for hosting AU Summit Delegates”
Beautiful and rewarding experience at this exquisite hotel Serena Kampala with courteous staff and all round facilities that I believe are unrivalled across Africa. This is a world class hotel in architecture, facilities, services, management and staff.
J
Joseph O
12/10/2024
“Great Experience at Kampala Serena”
Fantastic Experience always! From reception to room service for meals. Wonderful spa and health club. Proximity to major business areas. Security is always top notch and nothing to worry about. The huge compound and the general ambience is not comparable.
K
KenyaJoe
Nairobi, Kenya
03/07/2024
“Well maintained hotel”
This was my second visit to Kampala Serena on my way to Queen Elizabeth Park and not much has changed. Friendly staff made it all, most of whom are known to me. Food was delicious and the grounds were well manicured. It was only a night but I wouldn't hesitate to pass by the hotel again in my upco… more
A
apoorvam518
19/09/2024
“Promise & delivery mismatch”
Great hotel with good ambience . However , service needs improvement in terms of professionalism for the amount being charged . Follow up required for routine requests . F&B options continue to be limited and become stale for frequent visitor. Breakfast is quite limited in terms of spread and refil… more