On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.
Excellent
Based on 3921 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa de las Americas
Showing 4 featured reviews out of 3921 TripAdvisor reviews
J
jean m
11/12/2024
“Best location in Las Americas.”
Another great stay at Cleopatra. Thought we wouldn’t get this winter due to refurb and were delighted to find it still open. Spotlessly clean and service in all areas first class. Pool area and bars not busy this year but probably because Med Palace now open and the hotels are adjoined. But service… more
K
Klaudiaklu
Petrosani, Romania
03/12/2024
“Perfect place to relax after a full work year”
I had an amazing stay at Hotel Cleopatra Palace Tenerife and couldn’t be more satisfied with everything it offered. From the moment I arrived, the staff made me feel welcome with their warm and professional service. The room was spacious, spotless, and beautifully designed, with a comfortable bed a… more
D
Daydream53934477050
Middlesbrough, United Kingdom
12/12/2024
“Disappointed”
A hotel that is living of its reputation,rooms very tired and dated not even tea and coffee facilities which should be as standard,shouldn’t have to upgrade to get the basics,bed which consists of two beds pushed together and hard as hell,really disappointed.
1
1kitten
Derby, United Kingdom
30/11/2024
“Lovely hotel BUT!!!”
Had a 5 nights stay here 23-28 of November 2024. On arrival we was greeted by very friendly reception staff and was given a glass of cava we was then shown to our room I did find the room quite basic only one plug socket on the side of the bed the lights are not very bright the net curtain one side… more