Description
Facilities: The hotel has a lift and features 122 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There… more
Meals: There is a bar on the premises. A delicious breakfast provides energy for the rest of the day.
- Parking
- Parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Cash machine
- Fax / Photocopier
- Luggage storage
- Public bathroom
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Seasonal outdoor pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Entertainment
- Pool table
- Shops in hotel
- Smoking
- Smoking areas
- Non-smoking rooms
- Bars
- Bar
- Restaurants
- Facilities for events and banquets
- Shared kitchen
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Children’s pool
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
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- Admin fees
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
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Late check-in/key pickup: #{ lateCheckin }
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Excellent
Based on 1060 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Charlotte - North Carolina
Showing 3 featured reviews out of 1060 TripAdvisor reviews
S
Stephen H
Bangkok, Thailand
06/07/2024
“Service with a smile”
Gabriel at the front desk made my stay absolutely positive. The young man is a true testament to the Hotel brand and testament to service professionalism. From the moment I checked in with extra pillows, extra towels, coffee, and room change no one could ask for better service!
N
N9410JAcaseyc
03/07/2024
“Shawn made the stay!!”
It was tough finding a place as late as we came in. Shawn was so helpful. Truly a lifesaver for the evening. 5 stars for her customer service alone. We didn’t have a choice of where to stay because of availability but somehow landed at an awesome spot with such a great front desk person.
E
Edwin K
08/01/2024
“Excellent / Shoooooo-Ya-Riiiiiiiiiiiiiite 👍🏽👍🏽 stay !!Jacque Showed us to Customer Service really appreciate her . Five 5️⃣”
Really appreciate the customer service that Jacque shows us she’s awesome. Also would like to thank and I appreciate the other lady that checked us out the Monday afternoon New Year’s I’m sorry I forgot her name and the breakfast team on point