“Just Perfect”

This hotel was perfect. Our room, and all other areas, was very clean. Every staff member that we came into contact was friendly and helpful. Our queen room, near the elevator, was not noisy as someone else suggested. We had #508. We did not need the shuttle, however, that is a nice perk. There wer… more

This hotel was perfect. Our room, and all other areas, was very clean. Every staff member that we came into contact was friendly and helpful. Our queen room, near the elevator, was not noisy as someone else suggested. We had #508. We did not need the shuttle, however, that is a nice perk. There were plenty of breakfast options and they were all hot and fresh. We will definitely stay again when we come to the area.

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“Loved it!!”

We stayed here years ago and it’s even nicer than we remember!! Valerie at the front desk was awesome and Karen was pleasant as she took us back and forth from the racetrack! This property has everything you could ask for! Great rooms, great grounds and a cool outside hot tube! Nearby eateries are… more

We stayed here years ago and it’s even nicer than we remember!! Valerie at the front desk was awesome and Karen was pleasant as she took us back and forth from the racetrack! This property has everything you could ask for! Great rooms, great grounds and a cool outside hot tube! Nearby eateries are also great!! Suggestion? A hour maybe from 10-11 in the evening for adults only on the pool and Sauna areas would be amazing!!

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“awesome”

After driving ten hours thru pouring rain from Springfield Illinois my coworker said let's stop and get a room 9pm. What a blessing met the kindest staff Miss Kathy and Miss Lynette told them my budget issues and they made it able for me to stay. prior they said grab a coffee and relax we can figur… more

After driving ten hours thru pouring rain from Springfield Illinois my coworker said let's stop and get a room 9pm. What a blessing met the kindest staff Miss Kathy and Miss Lynette told them my budget issues and they made it able for me to stay. prior they said grab a coffee and relax we can figure it out. No, they did not give it away they just made it happen. Room a 10 wish we had time the Aquatic area is beyond. had to push it home early 7am to NY long island. Talked with Mr. Steve and Miss Lyndsay the chef awesome Breakfast if you are a worker, you understand the savings we travel 100 plus days across The US highly recommend and will be staying here in the future Robert Mcnamara STS

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“LOCKED OUT!!!”

Up until my last night I would have given a 10!!! I travel weekly and have been a DIAMOND for years! Arrived Monday night and just missed the manager’s reception the hotel offers. They were cleaning up wine, beer, fried chicken, and all the sides. Had I known about it in advance I would have def… more

Up until my last night I would have given a 10!!! I travel weekly and have been a DIAMOND for years! Arrived Monday night and just missed the manager’s reception the hotel offers. They were cleaning up wine, beer, fried chicken, and all the sides. Had I known about it in advance I would have definitely had dinner there. The lady at the front desk was SUPER SWEET and offered that if I was here on another Monday she would make a plate for me if I didn’t get out of work soon enough! LOVE THAT WELCOMING, HOME FEELING!!! The hotel itself is VERY WELL KEPT! Clean, appealing and filled with friendly helpful employees……mostly. Last night I exited my room to pick up my dinner delivery at the front desk. Returned to the room and my digital key displayed on error message that my “deadbolt is locked from the inside and someone needs to unlock the door”! Considering I travel alone this was frustrating to say the least. I went to the front desk and showed the female that was working the message on my phone. She said that there is a known issue and made me 2 hard room cards. I returned to my room and of course THEY DIDN’T WORK EITHER! So back to the desk I go. This time a gentleman named “Stan” I believe took a “emergency” card and it made the door unlock correctly. The only problem was if I left the room I had to make the deadbolt catch on the door jam and keep it open or go to the front desk for someone to let me in my room! Stan did mention moving me but my food was getting cold, I was tired, and quite frustrated at this point. I stayed since I was checking out today. What did bother me was there was no offer of compensation for being locked out of my room.

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