Description
Facilities: The hotel has a lift and features 253 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheel… more
Location: The hotel is located in the heart of Downtown Charleston, across the street from the Charleston Town Center shopping mall. Other nearby West Virginia attractions include Charleston Civic Center, West Virginia State Capitol, Charleston Area Medical Center, West Virginia State Museum, the University of Charleston and Charleston Coliseum.
Meals: Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. A continental breakfast gives guests many appetising reasons to get out of bed in the morning. Delicious set menus are available at lunch and dinner. The hotel also offers snacks.
- Parking
- Parking
- Parking near the hotel
- Parking (extra charge)
- Pets
- Pets allowed
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Cash machine
- Fax / Photocopier
- Luggage storage
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Postal service
- Play area
- Cot
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Bar
- Restaurants
- Restaurant with breakfast buffet
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Floor: #{floorNumber}
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- Admin fees
Good to know
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This property has additional information that you can
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Very good
Based on 1425 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Charleston - WV
Showing 3 featured reviews out of 1425 TripAdvisor reviews
M
Marina S
Ann Arbor, Michigan
24/12/2024
“Best hotel Santa ever!”
Our flight into Charleston was delayed and as a result we missed our annual meeting of Santa on Christmas Eve. My toddler was especially sad because he didn’t get to tell Santa what we wanted. Well, apparently Santa sometimes hangs out at Embassy suites! Santa was in the lobby and my toddler excite… more
T
Travel22764400703
28/12/2024
“Good first experience.”
We traveled to Charleston over Christmas holidays to be with family. It was our first stay at an Embassy Suites and we chose it because it was "pet friendly" and we travel with our small dog. Our overall experience was very good. Check in was smooth as was check out. Our suite was comfortable a… more
F
flamingoChicago
Oak Park, Illinois
01/01/2025
“Predictable ”
Exactly what you expect. Parking was not secure. Hotel was clean and friendly staff but rooms are dated with decor. Our window in bedroom seemed open and was LOUD with sirens and people yelling in front of hotel. Pool and fitness were good. Staff for evening reception was awesome and breakfast was … more