“Ubicación, ubicación, ubicación!”

This was our first time in Valencia and the hotel was perfect for exploring the city by foot. The location is central and the hotel is surrounded by restaurants, bars and shops. The staff was kind and helpful. We had a concern about our first room and were moved to a premium room on the same floor,… more

This was our first time in Valencia and the hotel was perfect for exploring the city by foot. The location is central and the hotel is surrounded by restaurants, bars and shops. The staff was kind and helpful. We had a concern about our first room and were moved to a premium room on the same floor, which was much nicer (larger, better closet/shelving, bathroom, etc.). The bed was comfortable and the room was quiet, even though it was near the elevator and on a middle (4th) floor. We enjoyed the nespresso machine and used the in-room mini-fridge for our own beverages. The housekeeping staff is very good--everything was clean. We used the gym which was relatively small but modern (the hotel pictures are accurate) with a treadmill, elliptical and bike, plus light dumb bells. Wifi and air conditioning both worked well. We did not try the hotel breakfast since we were surrounded by cafes and restaurants. We would definitely return to the city and to this hotel!

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“Pre Christmas visit”

Stayed here for a pre Christmas short visit to Valencia. Arrived early and couldnt check in but not a problem, left our cases & bags and went off to explore the city. Ideally based in the centre, within easy walking distance of all the sights. Lots of bars and restaurants nearby. We did have a worr… more

Stayed here for a pre Christmas short visit to Valencia. Arrived early and couldnt check in but not a problem, left our cases & bags and went off to explore the city. Ideally based in the centre, within easy walking distance of all the sights. Lots of bars and restaurants nearby. We did have a worry that the city would be affected by the terrible floods in Valencia earlier in the month and we were emailing the Hotel in the weeks before our stay to check if all ok which they assured us it was. Thankfully the centre of the city was not affected. Nice hotel, clean and comfortable. Breakfast was fine and was continental but discovered on the first morning that you could order things like fresh omelettes which i had every morning and was lovely. The waiter (didnt get his name) was very friendly and made us welcome. When we were there, the was some building work going on with a new reception area so we had to enter the hotel by the bar entrance which was no problem. Would recommend

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“could be better”

plus points location perfect for visiting the tourist areas and the metro and main train station are within walking distance and plenty of restaurants close by plus a very quiet hotel at night reception staff very friendly and helpfull stayed room 702 very nice excellent terrace good size bathroom… more

plus points location perfect for visiting the tourist areas and the metro and main train station are within walking distance and plenty of restaurants close by plus a very quiet hotel at night reception staff very friendly and helpfull stayed room 702 very nice excellent terrace good size bathroom the bed to hard for my liking could do with other tv channels instead of just english news channels minus points the breakfast it looked good but everything that was suppose to be hot was cold i asked for fresh cooked eggs and was glared at by the chef and then ignored the cold section was not replenished so arrived some mornings to empty plates breakfast is an area the hotel really has to work on as its such a shame especially as its not cheap plenty of other options just outside of the hotel would stay again but would do room only

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“Great location if you like being in a city and that’s it!”

Upon arrival we were told “great news, your room is available”! Sounds good! Paid for a premium room and we can sit on the balcony and unwind. “No. You don’t have a balcony!” Ok, we can go relax by the rooftop pool. “No. There is no pool!” That is not the description that we were given. Pictures s… more

Upon arrival we were told “great news, your room is available”! Sounds good! Paid for a premium room and we can sit on the balcony and unwind. “No. You don’t have a balcony!” Ok, we can go relax by the rooftop pool. “No. There is no pool!” That is not the description that we were given. Pictures show a floor to ceiling window. We got a room that was clean and quiet with a tiny window about a metre off the floor. There is no space to hold your toiletries around the bathroom sink. Says that bathrobes are included. Had to ask for ours and then they only sent one. Staff in the breakfast room could learn some basic people skills such as good morning or how are you? I do speak Spanish and tried to communicate with them. They see you and say “what is your room number?” Then tell you where to sit. Perhaps they are just tired of tourists but some people skills would be useful considering the industry that they are in. The fried eggs at breakfast are like rubber. I would request fresh ones daily. I think she would just bring back the rubber ones under the heat lamp. Bonus points - you get a daily bottle of water to share.

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