“A bit mixed, but mostly good.”

When we first arrived, we were disappointed not to get a room in the area we requested weight MINTHS previously (over by the tennis courts, upper room). With it being half term, we wanted well away from the pool, but the room we were given was above reception (857) and overlooking the pool ☹️ I nee… more

When we first arrived, we were disappointed not to get a room in the area we requested weight MINTHS previously (over by the tennis courts, upper room). With it being half term, we wanted well away from the pool, but the room we were given was above reception (857) and overlooking the pool ☹️ I needn't have worried. The room was nice and spacious, and we ate on the patio each morning in peace and quiet, plus a G&T sundowner on there most nights). Also, we were lucky inasmuch as we didn't have smokers polluting the air (as so often happens - I do wish they'd do a smokers area in hotels, if you're not a smoker, it can ruin your experience.) Anyway, room clean and fairly well maintained. Regular maid service. I had a couple of issues that were fixed within the same day. Andres in reception was great, helped in ALL areas, and a fount of local knowledge. I can't comment on the restaurant food, as we self catered. As usual, there was the bare minimum of equipment and pots etc (needs a wooden spoon & a pair of tongs). Strangely, they don't do dinner! Strange, being so far from the marina - they have a captive audience! We did sample the snacks, which were really good & fairly priced. We had a chicken sandwich, and a tuna one. Both triple deckers on lightly toasted bread. Can't fault it! Two good happy hours each day, cocktails very basic, but two for €7, you can't complain. The BIGGEST PROBLEM for us was the music. It was usually techno, and so loud, you couldn't relax, read a book etc. it REALLY spoilt the whole atmosphere around the pool, and played through huge speakers with massive sub woofers, there was just no escape!!! I'm not against music per se, but it should be more background. This wasn't what the customers wanted, it was playlists from the barman's Spotify, and it was bloody awful (to the point we stopped going down to the pool area). The supermarket is good, and the slim lady in there is cheery and helpful. Prices are very fair. They could do with buying some of those small plastic tables for between the sunbeds. Speaking of which, despite warnings everywhere, the best position beds were always reserved early on. Lastly, the only program on the TV in English was the world news! That's just not good enough. Now then - the €64,000 question - would we go back? Hmmmm, we DID love it (THUMP, THUMP, THUMP aside), and it was a nice sized complex. Yes, it needs updating, yes it's a long way out, but it has a really nice feeling. You're about a thirty minute walk, or €5 taxi ride from the front, so it IS a bit too far. All that said, we just Might go back.

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“Disappointed”

We stayed for 3 weeks as part of a Jet2 package. The Jet2 elements of the trip were all excellent apart from the hotel itself. The cleaning, bar and groundstaff were all excellent and very efficient. Apartment reasonably well equipped. The hotel is now a little tired and needing maintenance in p… more

We stayed for 3 weeks as part of a Jet2 package. The Jet2 elements of the trip were all excellent apart from the hotel itself. The cleaning, bar and groundstaff were all excellent and very efficient. Apartment reasonably well equipped. The hotel is now a little tired and needing maintenance in places. We had a shelf missing from our fridge and a window which would not fully open. We raised these issues with reception but neither issue was resolved nor did we get any response. When visited at the same time in 2024 the indoor adults only pool was 30 degrees. On arrival in 2025 this heated indoor pool was 29 degrees but reduced after one week until reaching a low of 23 degrees. We could no longer use this pool as it was too cold. One of the outdoor pools was heated but was very busy with families. Complained to pool staff, reception staff, general manager and Jet2 rep over approximately 10 days but received no explanation or response of any kind. The main reason we chose to return to this hotel was the heated adults only pool. We will not be back.

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“Good clean basic self catering accommodation in a good location for the price.”

Note - we went on a self catering basis, so cannot comment on the food offering. If you go expecting a three star resort, you won't be disappointed. The beds were comfortable. The room was clean, and cleaned regularly during the week. We had a couple of issues with the kitchenette - one ring o… more

Note - we went on a self catering basis, so cannot comment on the food offering. If you go expecting a three star resort, you won't be disappointed. The beds were comfortable. The room was clean, and cleaned regularly during the week. We had a couple of issues with the kitchenette - one ring of the two ring hob did not work, and the bar cross the door shelf of the fridge was missing, meaning we could not stand any bottles in the door shelf. We reported these to reception before heading out for a walk along the seafront. When we got back less than two hours later, the hob had been replaced with a new one, and the fridge door bar fixed - so can't fault them on that! Unfortunately I did not pack a tea towel as photos of the rooms showed a tea towel in the kitchenette, but when we asked about one, the receptionist said there were none available, which was a bit odd, but we managed. Our apartment location would have been ideal at a hotter time of year, for a family on all-inclusive, with young children, as it was yards from the pool bar and one of the kiddies pools. The patio was in shade virtually all day. However as it was our first trip to Lanzarote, we spent more time out and about than at the apartment anyway. It did get very noisy with children and activities the last couple of days as it was the start of half term holiday then. The kitchenette was small and very basic - the kettle is an old fashioned whistle type, used on the hob, which took a while to boil. No real worktop space and very basic epuipment provided. No scissors, but there was a corkscrew. We didn't really do any cooking beyond boiling some eggs, as we mostly ate out. Location is great, you can walk down to the Paseo Maritima in less than 10 minutes, turn left and head to the Marina, or turn right towards the town. Lots of restaurants and bars in either direction.

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