“Understated quality”

My wife and I stayed overnight in a very pleasant room overlooking lake Mälaren and dined, after a glass of champagne, in the hotel's restaurant. High quality all over, in a kind of low-key manner which perfectly suited the century-old property, carefully modernised into excellent shape. And, not l… more

My wife and I stayed overnight in a very pleasant room overlooking lake Mälaren and dined, after a glass of champagne, in the hotel's restaurant. High quality all over, in a kind of low-key manner which perfectly suited the century-old property, carefully modernised into excellent shape. And, not least, exceptionally friendly and helpful staff. Most surely wholly worth the not so low price tag!

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“Some details left to work on”

We chose Sigtuna Stadshotell for a Friday-Saturday stayover with friends because we had heard that the restaurant should be something extraordinary. The hotel itself is really nice and the staff is very friendly and the attention to details is very good when it comes to the accommodation - e.g. sta… more

We chose Sigtuna Stadshotell for a Friday-Saturday stayover with friends because we had heard that the restaurant should be something extraordinary. The hotel itself is really nice and the staff is very friendly and the attention to details is very good when it comes to the accommodation - e.g. staff visiting your room in the evening settings your blinds etc. Unfortunately the restaurant didn’t really meet up with our expectations. The food was good, absolutely, but not extraordinary. The sad part about the dinner though was that service wasn’t very attentive and didn’t live up to the ambitions that the hotel itself seems to have. Dinner started off really good and we were surprised with a little “snack” and bread&fennel pollen butter served on a warm slate stone. But between the dishes and after dinner we were pretty much left alone. No service refilling the wine glasses (of course we can manage ourselves but unusual at an ambitious establishment to have to) and most of all at the end of dinner when asked if we wanted coffee but not e.g. if we wanted an avec with it. And after dessert we weren’t asked at all if we wanted something more or payed attention to for almost a full hour after finishing. Very odd as the restaurant wasn’t busy at all at that time. So - great hotel but the restaurant experience wasn’t really anything special. If this is normal the restaurant probably miss out on quite some opportunities for additional sales (and really happy guests).

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