“Worth a trip to the Lightwell Bar”

The Lightwell bar’s Karim was an exceptional bartender. Personable, tasty cocktails and served us an especially tasty tequila drink of his own design- tequila, peach and a few other secret ingredients.. we named it the DelQuila. This drink deserves a spot on the menu and Karim is doing an excellent… Mere

The Lightwell bar’s Karim was an exceptional bartender. Personable, tasty cocktails and served us an especially tasty tequila drink of his own design- tequila, peach and a few other secret ingredients.. we named it the DelQuila. This drink deserves a spot on the menu and Karim is doing an excellent job managing the bar, even when there’s a line around the corner.

Mindre

“Always love staying here!”

This was my third year staying here for JordanCon, a convention that typically hosts 1000+ participants. The staff was phenomenal during what I know must be a chaotic work weekend for them! A lot of time was spent at the bar where Alexis was absolutely fantastic. We were very well taken care of!

“Could be much better, exhausting walking, expensive restaurant.”

I stayed at this hotel for a local Convention and expected a much better then normal stay. If you are paying a good amount of money for a room you expect a bit nicer accomodations, I did not see that here. First off, I am a bit tired of hotels designed to make your eat your meals at their very expe… Mere

I stayed at this hotel for a local Convention and expected a much better then normal stay. If you are paying a good amount of money for a room you expect a bit nicer accomodations, I did not see that here. First off, I am a bit tired of hotels designed to make your eat your meals at their very expensive restaurant or indoor shops. This hotel is designed to make you do that, at the expense of your health and your convenience. The breakfast bar was lacking in healthy alternatives, and we were told we could not order a specific meal, why? We were also given conflicted times of when it was open. $40 for breakfast is insane, especially if you are a senior who is trying to eat very light for health reasons. The rooms are designed for expediency, get in, get out, not so much for comfort. The beds were nice, comfortable. There was only one chair, no place to put our clothes except hang them. I guess we were supposed to use the kitchen drawers for that? I am assuming they are going on the presumption that everyone lives out of their suitcase, but then they gave us no folding rack to put the suitcase on. The refrigerator kept falling apart every time we opened it, there was a plastic bar that kept coming out that holds your drinks. There was NO room for a wine bottle. No microwaves in the room, because you must eat at the expensive restaurant. Coffee in room was awful. I was able to get the temperature set for comfort even though I was burning up most of the time at the hotel. This was an 80 degree weekend and there was NO AIR in the main areas of the hotel. I was on the verge of feinting several times because I could not breath, especially on the elevators. You must walk a mile from your room to the convention spaces, I was worn out the entire time. Pool was very nice, that was the highlight for me. Also the parking was just abysmal, please fix this and stop charging your guest to park. I would pay to park in previous years because I drove in, I thought since I was staying at the hotel I would not have to pay for parking, NOPE. This is kind of rude to your guests. Overall, I saw not much difference between the rooms at this hotel and a suped up Holiday Inn. It seemed like they got nicer beds and maybe wall art, remodeled the bathrooms, but overall, not much difference in layout. One more thing which was also just awful. I asked for a Quiet Hall. I guess they believe quiet means not near the elevator or the ice machine. I was awakened both nights by loud guests on my hall. They also placed us right over the main ballroom which had the dance that went on til 2 am. This is lack of thought on the part of the hotel staff, they should know better. $350 dollars for a sleepless weekend, being tired and hungry is not a pleasant hotel stay.

Mindre