“Would definitely come back!”

We stayed at mount pleasant hotel prior to going on a large Malvern hills hike. Check in was simple and receptionists were so friendly and welcoming. The room was lovely and warm, despite the single glazed windows in the freezing January temperatures! The bathroom was very clean and bed was comfy. … Mehr

We stayed at mount pleasant hotel prior to going on a large Malvern hills hike. Check in was simple and receptionists were so friendly and welcoming. The room was lovely and warm, despite the single glazed windows in the freezing January temperatures! The bathroom was very clean and bed was comfy. Before our hike we headed down to the included breakfast at the restaurant below the hotel - it was great! Cereals, fruits and bread was laid out and you could order a cooked breakfast accompanied with a pot of tea. Staff were so friendly and adjusted the menu to any requests you had. Fab!

Weniger

“Great family weekend”

A lovely weekend with family for a 60th birthday and 35th wedding anniversary party. The room (5) was beautiful. Great view of the Abbey, lots of space, comfy bed. The resteraunt is fabulous and breakfast freshly cooked to order. The staff were friendly and helpful changing a light bulb that had b… Mehr

A lovely weekend with family for a 60th birthday and 35th wedding anniversary party. The room (5) was beautiful. Great view of the Abbey, lots of space, comfy bed. The resteraunt is fabulous and breakfast freshly cooked to order. The staff were friendly and helpful changing a light bulb that had blown and rescuing me with a pin before the party. Well positioned for easy walk to town or the hills.

Weniger

“Disappointing.”

This hotel was in a great central location. And the staff were friendly and welcoming. But, overall our stay was disappointing. Much of the heating was off in the public areas, and so it was very cold. We ate the first night in the Lantern restaurant, which was very cold. And the Thai food was dis… Mehr

This hotel was in a great central location. And the staff were friendly and welcoming. But, overall our stay was disappointing. Much of the heating was off in the public areas, and so it was very cold. We ate the first night in the Lantern restaurant, which was very cold. And the Thai food was disappointing. There was no lounge in the hotel, and the main bar was closed from 1500-1700, which was strange. Our room was large and warm, but, the layout was ridiculous. We could not open the wardrobe initially as the chest of drawers were in the way. And from the bed, the TV was at the side, so very difficult to watch. The room had plenty of space and should have been configured sensibly. Finally, the cost for bed and breakfast in an executive room, was excessive, bearing in mind what I have outlined above. And I would not consider room 9 an executive room! Sorry----could and should do better!

Weniger

“One night stay.”

Hotel in good location and added bonus of a car park. Check in was smooth and our room was upgraded. Unfortunately the upgrade did not match the price we had paid- small and poky. I dread to think what the previous one was like. However we moved again to a much larger room with a free standing ba… Mehr

Hotel in good location and added bonus of a car park. Check in was smooth and our room was upgraded. Unfortunately the upgrade did not match the price we had paid- small and poky. I dread to think what the previous one was like. However we moved again to a much larger room with a free standing bath and walk in shower. Much more worthy for the £94. The view overlooked raised decking so would be noisy in the Summer. Towels were poor quality but bed was comfortable. The interior of this old hotel has not been modernised sympathetically over the years with cheap changes made. We ate at the Mulberry restaurant, my husband’s meal was fine but I chose the Venison pie. The potato top was practically non existent as was the venison. Definitely not worth the money. We both had toffee pudding but mine was not as it should be so this was taken off our bill. There is a bar but nowhere to relax with a drink. Breakfast was ok, the breakfast starters were sparse. No croissant or Danish, or decent fruit and honey for the yoghurt. The breakfast plates were not cleared away. Main course breakfast was good. All staff were friendly and efficient but unfortunately we will not stay again.

Weniger