“Couples trip ”

Property is very clean and neat. Very easy access to all Norfolk activities. Room was very clean and in good repair. Plenty of on site parking available. Restaurant in building. Staff were courteous, friendly and effective. Would definitely stay here again.

“Great front desk service.”

The guy at the front desk was fantastic! He was helpful, friendly and had the best attitude of anyone I’ve dealt with at a hotel desk. We only stayed there overnight before catching a flight but our experience at this hotel was actually better than our destination hotel that cost 4 times as much! … Více

The guy at the front desk was fantastic! He was helpful, friendly and had the best attitude of anyone I’ve dealt with at a hotel desk. We only stayed there overnight before catching a flight but our experience at this hotel was actually better than our destination hotel that cost 4 times as much! And here, we got a free hot cookie and coffee, as opposed to our destination hotel where they wanted $6 for a cookie.

Méně

“The ups and downs of the Doubletree Norfolk”

Oh my...this is a difficult hotel to rate. I stayed for 2 nights in early November, and I had a King bed suite on the 5th Floor. Overall, I had a nice stay; however, you can tell this is a clearly old building that they recently remodeled. The problem is, they could have done much better and s… Více

Oh my...this is a difficult hotel to rate. I stayed for 2 nights in early November, and I had a King bed suite on the 5th Floor. Overall, I had a nice stay; however, you can tell this is a clearly old building that they recently remodeled. The problem is, they could have done much better and skipped over a lot of things. So, my room was pretty nice. As I said, it was recently remodeled. The suites are massive rooms, where if I wanted I could do acrobatics; however, the bathroom is teeny tiny. My complaints are minimal, but simple things that they should not have overlooked. There is a missing towel hook that they never finished installing on the back of the bathroom door. There are dispensers in the shower for conditioner and body wash, but no shampoo. Who doesn't include shampoo? All of the furniture in the room appears to be pretty much new; however, there is one super old coffee table that looks like it is 15 years old. The room door is very hard to open. There is a lack of anything hanging on the walls of the room. Also, the sink has virtually no water pressure. In the common areas, the tile that they use in the elevator landing areas on each floor is extremely dirty and needs to have a deep scrub with a machine done. It looks honestly quite embarrasing. So, all of those things could be so easily fixed, and I'm not sure why they don't fix them. The good things: The staff at the front desk was very friendly. The common areas in the lobby are very nice. The restaurant and restaurant staff were very nice. The hotel is close to the airport. Overall, it is a good value. So, you have the good and you have the not so good. I would say if you have airport business and it is just a night or two, I would stay here again.

Méně