“Mean man shuttle driver”

We had a group of 8 couples that stayed at your hotel on Jan 30, 2024. We chose this hotel due to an early flight the next day & we could leave our cars and be shuttled to the airport the next day. The hotel & beds were clean and I would recommend this hotel just not their shuttle service. The sh… Více

We had a group of 8 couples that stayed at your hotel on Jan 30, 2024. We chose this hotel due to an early flight the next day & we could leave our cars and be shuttled to the airport the next day. The hotel & beds were clean and I would recommend this hotel just not their shuttle service. The shuttle driver started our trip on a very bad note. His name was Mark Fischer and we all referred to him as Mean Man, he was probably one of the RUDEST people We’ve ever dealt with in lives, he was a drill Sargent, he treated all 8 of us like we were doing something wrong, talked to us like we were children ( we are all in our 50s). I would advise if you want to start your travels off on a positive note to not use this hotel & shuttle service due to his terrible grumpy attitude & could’ve starting our Dream Vacation on a terrible note! We had to call him for our return flight after midnight ( which we were all anxious about and thought about ubering because of his mean demeanor, but we were tired) ! He never spoke 1 word to us on the trip Back to hotel to pick up our cars..RUDEST PERSON ever!

Méně

“No elevator!!”

Very sad Comfort Inn! Stayed here because mother-in-law was having heart surgery in the morning and she lives 1 1/2 hours away and has to be at hospital at 5:30 am. They put all of us (2 rooms) on the second floor! They offered her a room on the first floor, which had two twin beds, instead of… Více

Very sad Comfort Inn! Stayed here because mother-in-law was having heart surgery in the morning and she lives 1 1/2 hours away and has to be at hospital at 5:30 am. They put all of us (2 rooms) on the second floor! They offered her a room on the first floor, which had two twin beds, instead of two queen beds, which we booked. Unfortunately it was also where all the employees hang outside the room to smoke. The elevators are broke and according to the employees it has been broke for sometime yet they do not post that on their website when booking a room.! The toilets sit about 2 feet from ground and she about fell in trying to sit so low and she needed help getting up! Nothing to grab onto, and the toilet paper roll was already hanging off the wall! I have went in and out of lobby 4 times starting at 7:30 and last tome at 9:30 and have yet to see an employee behind the desk or anywhere for that matter! Shame on you comfort Inn!! We won’t trust this hotel company anymore!! First time I have ever booked a room before reading reviews because Comfort Inn is usually steady and just need to place our heads at night after being at hospital all day. So just beware no elevator and no employees unless want to see them in the smoking area!

Méně

“Don’t believe everything you read”

First of all, they do not offer shuttle service they have business cards of people to call. second there was no comforter or blanket on the bed and it’s winter? since when do you have to ask for a blanket to sleep with at night? They told me blankets are on request basis only.

“Hairy tines in Cleveland ”

I have stayed here for years when visiting. This time here I was so disappointed. Some was our fault we got in before our reservation time they gave us a room they thought was clean. It was to look at. Then throw back the covers. Not so much. I mentioned it to front desk they told housekeeping. Hou… Více

I have stayed here for years when visiting. This time here I was so disappointed. Some was our fault we got in before our reservation time they gave us a room they thought was clean. It was to look at. Then throw back the covers. Not so much. I mentioned it to front desk they told housekeeping. Housekeeping gave us a set of sheets and took off the sheets on the good bed and left the hairy sheets. Pictures to follow

Méně