“Lovely hotel, perfect location but a few things you should consider”

The hotel is excellent, very clean and comfortable. A few things though to consider: Positive: - The spa is excellent, really good value and definitely worth a visit - The location is excellent, some lovely walks and in the centre if you want to visit restaurants and shops - The hotel is very clea… more

The hotel is excellent, very clean and comfortable. A few things though to consider: Positive: - The spa is excellent, really good value and definitely worth a visit - The location is excellent, some lovely walks and in the centre if you want to visit restaurants and shops - The hotel is very clean - We loved the coffee house and cakes in the afternoon Negative: - The food in the beach bar is awful, avoid it. - There are NOT 4 pools as advertised. The indoor pool was closed so only 1 outside pool. Most of the sunbeds are in shade until 3pm so you need to choose carefully. - Customers seem to go out at night or early hours to reserve beach beds, all are gone by 9am - Take beach shoes if you want to swim as its very stony - The choice of a la carte restaurants included in our package were non existent. You can't pre-book before traveling and when we arrived for our weeks holiday we were told they were full for the entire week. We were really disappointed. - The buffet food is good but very repetitive and does not seem to change.

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“Very nice but need some improves”

Hotel is on a great possition. Located in a center of Kemer, in a beautiful green Park, walking distance to pedestrian shopping zone. Beach is great, well organized with super Beach bar/snack. Definetely, hotel has a best and more beautiful beach in Kemer, which is so important to me. Really, well… more

Hotel is on a great possition. Located in a center of Kemer, in a beautiful green Park, walking distance to pedestrian shopping zone. Beach is great, well organized with super Beach bar/snack. Definetely, hotel has a best and more beautiful beach in Kemer, which is so important to me. Really, well done! Many thanks to lady who is making pita's (Gozleme) near beach and many thanks to barman on the Beachbar (I don't know the names. Sorry!) . The Sea was extremly clean and warm. We have great room with sea view, spacefull with nice terrace. I've been delighted with acoustic insulation. It's just perfect. Hotels area is beautiful. Well, there are some services which are need to be improved: - staff increasing in almost all segments - variety of food at lunch and dinner should be various and non-reapiting - room cleaning/a towels and linen changing MUST be improved (for 12 days staying linen changed twice and for towels I have to react and to ask for changing!) - shower door doesn't have a proper rubber strip at bottom and after using, half of Bathroom is covered with water! - a few young staff (Beach snackbar, main restaurant bar) are very rude and impolite) Please, consider previous comments as a wish for improvment not as a matter of disparaging or insulting Final impressions are positive and I'll recommend this hotel especially to beach&sea lovers!

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“Lovely location but hotel was let down....”

The hotel hava a two big issues ,definitelynot 5 star hotel.First is everything is for a Russian guests especially the food,basic and almost every day same. Second the grumpy staff, been many times in Turkey but never ever any other places was like Imperial hotel, they're not speaking, not polite … more

The hotel hava a two big issues ,definitelynot 5 star hotel.First is everything is for a Russian guests especially the food,basic and almost every day same. Second the grumpy staff, been many times in Turkey but never ever any other places was like Imperial hotel, they're not speaking, not polite at a tol. Staff in the restaurant don't know what is hospitality, sometimes we feeling very uncomfortable. The system for coffee, tea, juice and the main restaurant was so bad ,waiting a long time for our coffee &tea. The lobby and room clean, but bathroom very small and tired, need a maintenance work same the beach the chairs very old ,a lot broken and hard to found free sometimes bescause the Russian guests reserve from very early morning. We like the beautiful clean beach and location. I personally love Turkey and the friendly people's and atmosphere but your hotel show to me little different from my previous experience .

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