“BREATH TAKING VIEW”

We checked in at a deluxe harbour view room and the view really was spectacular. The room is very spacious and the bed is really comfortable.

“Excellent, small, tidy hotel off the beaten track.”

We stayed three nights in a spacious Jr. Suite (310) with a large top-floor terrace overlooking Darling Harbor. The hotel is only 3 stories (93 rooms?) and has none of the famous Sydney views to speak of. Staff was uniformly pleasant, accommodating, and totally un-stuffy. We arrived very early f… more

We stayed three nights in a spacious Jr. Suite (310) with a large top-floor terrace overlooking Darling Harbor. The hotel is only 3 stories (93 rooms?) and has none of the famous Sydney views to speak of. Staff was uniformly pleasant, accommodating, and totally un-stuffy. We arrived very early from our long flight; our room was still occupied, but they saw how tired we were, and turned it around rapidly. We were settled around 11:30 which is much better than we expected. The included breakfast buffet was very good; the Observatory Bar is staffed by very good bartenders. Did not eat lunch or dinner in the restaurant. The spa massage was pricey and just adequate, but the indoor pool was refreshing and the facilities were staff fine; they accommodated us in the spa while we waited for our room. The hotel location is somewhat removed from the touristy part of The Rocks, but a fairly short walk downhill gets you there. We were very grateful the hotel was able to retrieve some important valuables which we left by mistake in our room after checkout. Their quick, positive response to our urgent phone request to send someone immediately to our cruise ship terminal in the nick of time before our ship departed was very much appreciated. It was very good of them to do so.

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“Gorgeous hotel”

Stayed at the Langham Sydney prior to our cruise. Absolutely beautiful rooms that are very spacious. Can't wait to stay again.

“Good but should be great.”

After a second long stay, it is a good hotel being only 3 floors. However it could so easily be the best in Sydney if its Hong kong owners were to spend a little more. They closed the handsome restaurant long ago. Breakfast room fine.There are retaurants near by on Kent St. But using the Cocktail b… more

After a second long stay, it is a good hotel being only 3 floors. However it could so easily be the best in Sydney if its Hong kong owners were to spend a little more. They closed the handsome restaurant long ago. Breakfast room fine.There are retaurants near by on Kent St. But using the Cocktail bar as a make shift dining room is not ideal, carrying the food across the loby from a distant kitchen ! The pool/change room is pleasant but when a crowd of Cruise ship passenger guests take it over it gets loud. The total star here is the Housekeeping service, twice daily, what a high standard for the others in town. Our rear corner balcony room had two unmatched uncomfortable chairs, loose sink plugs, and no balcony shade. Judging by the roof patches and odd job repairs going on the building despite its smart lobby needs more maintainance. Rooms to the front have some traffic issues. There is also a fire station near by.The back rooms harbour view is charming BUT for how much longer, as the huge vacant site will need to be built over! The fantastic new Bangaroo METRO station is close but not close enough it would be a fantastic idea if the hotel were to transport guests arriving/departing at that station....for a small fee. As has been said before by guests there is a lack of connection from most staff including you Mr Jolly , we were still strangers after a long stay.

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