Policies: No pets and no service animals are allowed at this property. Free WiFi in public areas has a 2-device limit. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Beach Lodges are available for a surcharge. Guests are not permitted to move sun loungers to the shoreline. Standard WiFi connection speed is 256 KB/second. A surcharge applies for higher speed internet. Connecting guestrooms are not available at this property. This property advises that proper swim attire is required to access the pool and the beach. Electric scooters and bikes are not permitted within hotel premises. . Special instructions: Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation. A birth certificate should be presented for children younger than age 12. This property enforces a strict dress code in the restaurant/public areas. Please note: Executive Suites are located on floors 1-2 and are accessible only by stairs. Please note that the hotel policy is that appropriate swimwear must be worn in in the swimming pool. Any other clothing, including loose shorts, are not allowed. Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route. Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM.