“The perfect staff and service.”

As soon as I arrived for a stay of eight nights for a conference, the English speaking staff could not have been more helpful, storing my luggage, securing valuables in the hotel safe, offering coffee, a map of the city and directions to the beach. After checking in the staff immediately offered m… more

As soon as I arrived for a stay of eight nights for a conference, the English speaking staff could not have been more helpful, storing my luggage, securing valuables in the hotel safe, offering coffee, a map of the city and directions to the beach. After checking in the staff immediately offered me a room upgrade. The room was a twin,large and with a large window view. The air conditioning was very good, as was the Wi-Fi, the television was perfect for the room, the beds were very comfortable, firm but giving. The room was very clean as was the bathroom, that had a shower that had a water pressure of a therapeutic level of water massage. The breakfast was fresh, varied and plentiful; fruit, breads, ham and cheese, sweet cakes, pastries, muesli with optional seeds, nuts and fruit, coffee, teas, juices. As I spent part of the day in the room working, the housekeeping staff could not have been more accommodating, kind, considerate and professional in working around this. I think the staff make this hotel a success, they could not have been more helpful, friendly and considerate no matter the time of day I left and entered the hotel. The hotel is a beautiful 10 minute walk from the beach and in the other direction 10 minutes from the city. There is a supermarket 5 minutes away for food and any essentials, the train station is again 5 minutes walk away. There are many art galleries again 5-10 minutes walk away. I always felt safe walking around the city and back to the hotel alone, no matter what time of the night. The hotel was in the perfect position and I could not have had a better experience staying at the Hotel Embajador. Many thanks to the staff.

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