“Great stay -again , would recommend”

Ideally situated just outside the picturesque town centre, parking was free , service was first class , the room was spacious and well appointed and equiped , the breakfasts are excellent, best we have ever had at a hotel Everything was open to use but book first. We found it best to book direct … Több

Ideally situated just outside the picturesque town centre, parking was free , service was first class , the room was spacious and well appointed and equiped , the breakfasts are excellent, best we have ever had at a hotel Everything was open to use but book first. We found it best to book direct with the hotel as it saved alot compared with the booking sites. Heartily recommended and for those shy about speaking German, staff we talked with spoke good English

Kevesebb

“Beautiful hotel but not 5-star service”

No one in reception on our arrival. Had to carry our suitcases ourselves up the stairs from the garage, no one to help and no lift!! The room was very pleasant as well as the spa part with a great swimmingpool and sauna. The communal areas were very beautiful with comfortable sofas etc. and a go… Több

No one in reception on our arrival. Had to carry our suitcases ourselves up the stairs from the garage, no one to help and no lift!! The room was very pleasant as well as the spa part with a great swimmingpool and sauna. The communal areas were very beautiful with comfortable sofas etc. and a good bar. The breakfast room was fantastically beautiful and the breakfast one of the best we have ever had. The deception was the dinner restaurants Taverna & Trattoria Palio. One was more like a pub and the other one a modern charmless Italian restaurant with so so service and guests in jogging suits or very casual clothing. Not what we had expected for a "fine dining experience" in a 5-star hotel. However, the food was delicious and beautifully presented, but we would have expected to dine in the restaurant that was strangely enough only used for breakfasts so the overall dinner experience was blend.

Kevesebb

“Still a good hotel”

We have stayer here several times and always find this a very nice and ambient hotel. The rooms are spacious, breakfast is absolutely plentiful and delicious and the service is impeccable. But, when we arrived late and wanted a dinner in the restaurant, there was no free table for us and we were e… Több

We have stayer here several times and always find this a very nice and ambient hotel. The rooms are spacious, breakfast is absolutely plentiful and delicious and the service is impeccable. But, when we arrived late and wanted a dinner in the restaurant, there was no free table for us and we were either asked to go outside and ind a restaurant or take something from the bar dinner menu. I asked them if we could order from the restaurant and sit in the bar, but this was not possible. German efficiency, but poor customer service. In all my years of traveling I cannot recall having been rejected a table in the hotel's restaurant. I am not sure at all if the restaurant really was fully booked as we were told to have a reservation next morning for breakfast. The dining room was more or less empty. We will probably return later, but will then need a firm table reservation.

Kevesebb