“Great location, services and friendly but do not expect a view here.”

It's been awhile since I've written a review (lazy) but this review is worth the time as I will definitely stay here again. We were there in late Nov'24 to mid Dec'24 to celebrate our 30th anniversary & BD celebration. This trip's purpose is to spend more time at the museums and experience Christ… more

It's been awhile since I've written a review (lazy) but this review is worth the time as I will definitely stay here again. We were there in late Nov'24 to mid Dec'24 to celebrate our 30th anniversary & BD celebration. This trip's purpose is to spend more time at the museums and experience Christmas markets in France & Switzerland. Location: Right in the heart of Paris, walking distance to many major attractions such Musee du Louvre, Champs-Élysées, Arc de Triomphe, Place de Concord, Opera House, Musee d'Orsay, Galeries Lafayette, Jardin des Tuileries park/garden, Musee de l'Orangerie, luxury shopping areas, etc. The hotel is also next to the American embassy so the entire block is blocked off with security with limited access to taxi. I consider this is very safe for us. The entire stay, we did not have to take the subway but if you need to, it's a 5min walk. We did use Uber a few times to specific restaurants for dinner. You do need to consider traffic when booking. You do need to walk to the end of the block for a pickup. There many restaurants in this area and we did dine 3x, all are within 5-30min walking. Hotel ambience and decor: Hotel entrance is small, not as grand comparing to the others such as the Hotel de la Marine, The RC, The Intercontinental... It's a smaller hotel but still luxurious and beatifully decorated. Hotel is not grand, cozy with comfortable seatings while there is a wonderful quiet and very comfortable "library at on end to relax for a drink, winding down after a long day of exploring. There are 2 elevators in separate area due to connecting buildings. Staffs & Services: Friendly, helpful, accommodating and genuine! We arrived early (10am) so our suite is not available as requested for early check-in. We did have to wait about 3hrs and was upgraded from a Jr. suite to a suite. The staffs did offer us to use the gym for freshen up while waiting and come back after lunch. The upgraded suite was a bi-level with bedroom downstairs. It was nice but inconvenient for us due to the small stairs and I had surgery on my leg. The staff able to change to a single level suite which was great! NOTE: do not expect a view at this hotel if this is one of your must have in Paris. We would like to say thank you to all the staffs at this hotel for great service, genuinely caring services and very helpful from front desk, concierge, dining and housekeeping. Especially to 2x Lea (Guest relation & hostess) , Gina, Camille, Anais, Yohann & Walid. :). From taking the time to help with transportation, calling to help with seat RSVP, dinner RSVP and various recommendations! Staffs never rushed to respond and taking the time to provide answers. Of course, fast service whenever we requested extra water bottles for the room, towels, etc. Foods & Dining: Breakfast was great with many selections from bakeries, cheese, fresh fruits, a la cart orders (eggs selection, cook to order) and fresh juices including healthy green veggies!! The bar is always packed during the 5 days we stayed there but there is overflow seatings in the restaurant next door. We did dine here one evening b/c of the rain and we were too tired from a long day of walking and exploring. Foods were good (dishes we ordered), not great. Lots of options at the bar including exclusively at the hotel and you can order drinks not on the menu.

less

“Good hotel in a fantastic location”

Service was excellent. Good hotel Rooms ok but they had great closet space. Water pressure in shower was weak. Fantastic location near shopping and restaurants. The only thing I didn’t like was the soulless lobby that could do with a redecoration.