“Reasonably priced hotel in beautiful location, friendly staff and great pool!”

Probably one of best value meets location deals in Shanghai. Although the rooms have seen better days there is a beautiful view if you can get the rooms facing the park. The pool is fantastic (read deep) and spa facilities are up there with the other luxury hotels. Professionals like Sissi at the… more

Probably one of best value meets location deals in Shanghai. Although the rooms have seen better days there is a beautiful view if you can get the rooms facing the park. The pool is fantastic (read deep) and spa facilities are up there with the other luxury hotels. Professionals like Sissi at the front desk are a reason to come back!

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“Chinese air conditioning!”

This is a good international hotel, with attentive and friendly staff who (of course!) speak faultless English. It was comfortable and clean (I won't mention what I removed from the plughole in the bath, though) although when I asked for the temperature to be adjusted from pretty cold to comfortabl… more

This is a good international hotel, with attentive and friendly staff who (of course!) speak faultless English. It was comfortable and clean (I won't mention what I removed from the plughole in the bath, though) although when I asked for the temperature to be adjusted from pretty cold to comfortably warm I was told that it was on its summer setting (in November!) and was promised a room heater which did not appear. The welcome from the staff at the gym was so lacking that I decided I didn't need a workout, and although I went looking for it I never found the pool: but both those problems were as much to do with jetlag as anything.

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“Avarage”

While the common areas of the hotel were impressive, my stay in the room was unfortunately less than average. The hair dryer was old and barely worked and the lights had issues, randomly switching on during the night, which was quite disruptive. To make matters worse, the room wasn’t soundproofed a… more

While the common areas of the hotel were impressive, my stay in the room was unfortunately less than average. The hair dryer was old and barely worked and the lights had issues, randomly switching on during the night, which was quite disruptive. To make matters worse, the room wasn’t soundproofed and I could hear my noisy neighbor all night long. Some of the reception staff also came across as unfriendly, which added to the disappointment while staff welcoming guests at the door were polite and friendly. Although the hotel is located in a high-end area, it was surprisingly difficult to find a restaurant nearby without needing to take a taxi. Overall, I wouldn't return to this hotel.

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