“Gracias por recibirnos.”

Nuestro agente italiano por desgracia deshecha nuestra reserva, y en vez de estar 20k de distancia en Malcesine en el Hotel Internazionale, nos reservamos en lugar aquí. A pesar de ser muy completo (con alemán paquetes turísticos), el personal era muy respetuosa con nuestra situación, y tomo la mo… Más

Nuestro agente italiano por desgracia deshecha nuestra reserva, y en vez de estar 20k de distancia en Malcesine en el Hotel Internazionale, nos reservamos en lugar aquí. A pesar de ser muy completo (con alemán paquetes turísticos), el personal era muy respetuosa con nuestra situación, y tomo la molestia de ayudar con todo lo que se requiere. Aunque este hotel no era exactamente lo que se requiere (Siendo nuestra luna de miel, y después de pasar un montón de dinero en el viaje), las instalaciones eran perfectamente aceptables, y la comida era - si no bien - restaurantes - muy agradable. Estaba claro que la espera y el personal del bar eran conscientes de nuestra situación, y se esforzaba por ser agradable - que nos quedamos muy agradecidos. Nuestros agentes finalmente resolvió la situación al día siguiente y nos trasladamos a un hotel en Gardone Riviera en el lago, pero volvería a la Internazionale de nuevo, y me gustaría transmitir nuestra respecto a los propietarios y el personal para hacer dos lunas malestar sentir bienvenidos.

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“Hotel very good, restaurant disappointing”

My son and I booked our holiday through Inghams Lakes and Mountains and we stayed at the Hotel Internazionale for 4 nights. The room allocated to us was fabulous, very spacious, open plan and clean. There was a moving partition to separate the bathroom/shower area for privacy and it was decorated … Más

My son and I booked our holiday through Inghams Lakes and Mountains and we stayed at the Hotel Internazionale for 4 nights. The room allocated to us was fabulous, very spacious, open plan and clean. There was a moving partition to separate the bathroom/shower area for privacy and it was decorated with lovely Italian tiles. It pays to have a lake view with balcony as rooms at the rear look onto a stony rock face! I read other Tripadvisor reviews before departure and I agree wholeheartedly with reports of the bad food in the restaurant, with it not being up to standard. There is confusion on first arrival as no waiter welcomes you to advise where to sit or what to do, even though it would be easy enough as guests are allocated named tables. The breakfast buffet has rock hard inedible rolls, tinned fruit, no toast for the fried eggs served and no other hot choice of bacon or sausage. There is a good selection of ham and cheese and cake. In the evening the salad bar is good but the food is again of disappointing quality and one evening we had turkey which was simply turkey roll with a blob of gravy on top and a couple of slices of potato. The pasta and fish dishes were okay but nothing to write home about. Desserts are not a feature of the meal, so we only had Carte D'or scoops of ice cream (laughable when you are in Italy!) or a blancmange! Service was extremely slow and you had to pay for drinks upfront and could not put them on your room number. I asked the reason for this and was told that the restaurant is separate to the hotel, so this explains a lot. In my opinion the hotel is worth its star rating but the restaurant sadly is not. The town of Torri Del Benaco is lovely and it's an easy 20 minute walk along the lake path, market day is Monday with lots of stalls. We also had a super boat trip to Sirmione (Tuesdays) which you can book at hotel reception. I recommend eating at the friendly Bar David in the town and going for an after dinner drink at the bar 200 yards to the left going out of the hotel.

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