“A Great Hotel with a Great Location”

We just spent a week at Sunny Beach and took Kavkaz Golden Dune as our hotel. All of the hotel staff we interacted with were friendly and professional. Most of the ones with public facing jobs spoke English to one degree or another. All meals were of buffet type and a good range of food was on o… more

We just spent a week at Sunny Beach and took Kavkaz Golden Dune as our hotel. All of the hotel staff we interacted with were friendly and professional. Most of the ones with public facing jobs spoke English to one degree or another. All meals were of buffet type and a good range of food was on offer at all meals. The hotel restaurant has both indoor and outdoor sections so you can eat outdoors when the weather is nice. The hotel's pool is small, but quite nice. The pool rules are reasonable and easy to follow. Keep in mind that the pool does not have a lifeguard so children should not go there unattended. All public areas of the hotel were very clean and inviting. Our room was also clean and comfortable. The real plus of this hotel is its close proximity to Sunny Beach. In fact, the beach is just across the street and short walk from the hotel's doorstep. The only thing negative about our stay, and it certainly is not the fault of the hotel, was that the view from our balcony (room 312) was of a dirty and disused swimming pool and recreation area. However, a quick look at a map showed that pool to belong to a neighbouring property. As such, there may be little the Kavkaz can do about it. In spite of that last detail, I have no trouble recommending Kavkaz Golden Dune as a good place to stay at Sunny Beach.

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“The best team”

Me and my husband we are in Kavkaz hotel in Sunny Beach at the moment and we want to let you know that your team member animator Iva is the REAL PEARL. She is the best, the kindest and sweetest person, please take care of her well! She has won our heart and will stay there forever ❤❤❤ We love als… more

Me and my husband we are in Kavkaz hotel in Sunny Beach at the moment and we want to let you know that your team member animator Iva is the REAL PEARL. She is the best, the kindest and sweetest person, please take care of her well! She has won our heart and will stay there forever ❤❤❤ We love also your whole team - animator Martin ❤ , ladies in reception, catering team, cleaning team etc. Your people make this hotel the best!

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“Very nice staff! ”

The stay was overall very nice, we enjoyed the pool, spacious room with terrace and also there was a very nice staff, always ready to help. What we didn't enjoy much was the food. Mainly the lunch and the dinner. The food didn't taste so good and it was also often a poor quality. But overall the st… more

The stay was overall very nice, we enjoyed the pool, spacious room with terrace and also there was a very nice staff, always ready to help. What we didn't enjoy much was the food. Mainly the lunch and the dinner. The food didn't taste so good and it was also often a poor quality. But overall the stay was very nice and we enjoyed it, so if you are not picky about a food, I definatelly recommend a visit.

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“This review is my review on my experience alone. The hotel is excellent very clean 100%”

The hotel is very clean 100% and room nice and clean ,fresh towel everyday, shower great nice and hot. THE BIGGEST FAULT IS THE FOOD AND DRINKS. I have traveled 29 countries and try all food,I am not a fussy eater by any means but there is a limit to what you can serve up every day, pork everyday c… more

The hotel is very clean 100% and room nice and clean ,fresh towel everyday, shower great nice and hot. THE BIGGEST FAULT IS THE FOOD AND DRINKS. I have traveled 29 countries and try all food,I am not a fussy eater by any means but there is a limit to what you can serve up every day, pork everyday chicken everyday ,pasta everyday NEVER ANY LAMB OR BEEF. it's always cold pasta is overcooked pork is turned into burgers if not eaten at lunch ,chicken is cook in steamer I think no taste looks repulsive. SO BREAKFAST. Now there is a treat,the fried eggs are in tray of oil cook 20 at a time put on dish and left to get cold ,the scrambled eggs didn't look nice but we're ok .No complaints about mushrooms or hard boiled eggs .the bread and rolls were fresh .Only 1 bowl fruit of each type but people are greedy and take all accept a couple of pieces then never eat and they have to put in bin.The cakes were limited to 2 types no dry biscuits and the cheese was left out to long after being cut. Salad was varied and nice and fresh ,the chips were not fresh and cold and the sauce or soup was disgusting. I did ask the question of various staff about the food and they said that's how they cook and how you get it but if I want I can heat up in microwave if I want. The coffee machine is switched off at 10Am precisely on the dot,but you can go outside 1 second after 10 and get one ,I asked why not keep machine on they said it's the way they do things. Alcohol is disgusting for an all exclusive hotel and they only serve Bulgarian whisky gin vodka or a type of pernod , the beer is same every where you go. They do not do cocktails like Irish coffee or Bailies or mint cocktails. No one in hotel as far as I know enjoyed the bar drinks in fact lots of guests went out and bought there own alcohol and drank at bar or table. I can see why they sell paint stripper to guests because it saves them money that we have payed up front. AND THE BAR CLOSES AT 10 PM PROMPT You cannot take any drink to your room unless it's in a plastic ,ok I understand that but they give you 2 glasses in your room for drinks. The staff are not friendly or even happy in there job . IF THE FOOD AND DRINKS WERE BETTER I WOULD GIVE IT A GOOD RATING BUT I WILL GIVE IT A 5 OUT OF 10 JUST FOR HOTEL ALONE. Oh and last thing the pool is nice ,clean and in right spot ,but the bar is abismal ,

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