“Needs to be a lot better”

This is my second time to this hotel with family. The first visit seemed better. but with the hotel claiming to have gone up half a star we decided to give it a go. The start of the visit went slightly wrong when the rooms were allocated wrong, but this was quickly sorted. The room was a good sized… more

This is my second time to this hotel with family. The first visit seemed better. but with the hotel claiming to have gone up half a star we decided to give it a go. The start of the visit went slightly wrong when the rooms were allocated wrong, but this was quickly sorted. The room was a good sized room with comfy beds. The entertainment for the children was hit and miss and the food not as good as last time. The major problem was the waiting to get into the dinning room it got up to 25 mins and with children this is not good. The drinks machines for warm drinks were shut off at night in the dinning room. The long long wait to get served at the bar was a joke I can only put this down to it being near the end of the season. The rooms look a little tired for a hotel that is claiming to be a 4.5 star. I have been here twice now and that is enough. Nothing seems to have changed since my last visit a year ago so I have not put anything else down about the hotel when it can be seen on my last report. One thing we heard was that the manager left and went to a hotel next door when the hotel was taken over and that a lot of experienced staff followed him !

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“Beautiful Hotel”

After reading some bad reviews we were quite nervous about the hotel, we needn’t have worried and thought it was a lovely hotel. We stayed in the residences area of the hotel which we would highly recommend. It was a 5 minute walk from the main reception. The residence area has its own bar, pool a… more

After reading some bad reviews we were quite nervous about the hotel, we needn’t have worried and thought it was a lovely hotel. We stayed in the residences area of the hotel which we would highly recommend. It was a 5 minute walk from the main reception. The residence area has its own bar, pool and restaurant, which only served breakfast whilst we were there, however during the summer months it’s an evening restaurant too. We loved the breakfast set up, it was very relaxed and had every breakfast option you could think of, my favourite was smoked salmon and scrambled egg. We visited the Italian restaurant and the food was fantastic. We also visited the Greek Ala carte, the food was okay. We enjoyed the food in the main restaurant, however there was a corporate group called TVL there which made it extremely busy. The hotel is situated on a beautiful beach which is a 40 minute walk from Kardamena or €11-16 in a taxi or €2 on the bus. Overall I would recommend this hotel and definitely consider it if we return to Kos.

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“This Atlantica Beach Resort does not match the others we have visited.”

We arrived in Kos on the 23rd October for a 10 day stay. With my Daughter, her husband and two children. We arrived at the Atlantica Beach Resort, at 1pm lunch time. Reception staff welcoming, and prompt in checking us in. We were slightly confused as we had booked two rooms, usually when we sta… more

We arrived in Kos on the 23rd October for a 10 day stay. With my Daughter, her husband and two children. We arrived at the Atlantica Beach Resort, at 1pm lunch time. Reception staff welcoming, and prompt in checking us in. We were slightly confused as we had booked two rooms, usually when we stay at Atlantica Hotels we are situated close together as a family booking. Our room was situated near to the main building facing the driveway and reception. The room was clean and had a bed made up for my Grandaughter, however, we had booked a Resort sea view room patio doors and terrace. We returned to Reception and explained that this room was not what we ordered, it was dark and the terrace shaded. We were told but this room has been refurbished and is a premium room. But it did not have a sea view. They could not provide a sea view as they did not have any, we were asked to wait until the next day! We did speak to the Tui Representative, who confirmed there were no available rooms, and he would speak to us the following day. After breakfast, we went to Reception, we were told to come back after lunch whilst they tried to locate us a room. After lunch we were shown two tired rooms which were part sea view. It was obvious with the number of people in Reception waiting for rooms that the Hotel was overbooked, cleaners were trying to get rooms ready for waiting customers, who were dissatisfied. It was obvious that the Hotel was working to a 7 day and 14 day time table, booking 10 days did not fit in with this schedule. They told us they did not have a sea view room. My Husband asked for our money to be returned and that we would find another Hotel. We also mentioned how long this holiday had been booked and we had originally booked a suite, but, cancelled as they could not give us sea view only inland views. This changed the situation, they gave us a suite quite near to my Daughter with lovely sea views, at last, after 30 hours we could un-pack and begin to relax. However, within a few days it was obvious the Hotel was getting ready to close, the food was everything from the day before re-invented in another dish and sauce, mussels were on the menu, but, one night a fellow guest complained as a mountain of mussels were placed in the salad section not one of them were open! The entertainment stopped on the Tuesday night, the childrens entertainment and club finished on the Wednesday, we were not leaving until the Saturday evening. We went into Kardemena for two nights and had a fabulous meal at the Avli Restaurant. I have seen on the reviews that the guests had smoked salmon, this was never served whilst we were there. I am coeliac there was no station to accomodate gluten free guests, I asked for gluten free bread one morning, then asked which toaster I should use, the staff told me to use the general one? To conclude, the staff were amazing hard working nothing, too much trouble! The resort is beautiful, fantastic sea views, the beach just a short walk away. We have been to Atlantica Hotels in Cyprus, in Pathos and Ayia Napa. Unfortunately this Atlantica Beach Resort did not match the others! Also have to conclude that I do not write reviews, but made the effort this time as we were so disappointed!

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“Nice beach”

It’s a beautiful located hotel with access to a sandy beach , nice gardens . The view for the sea and mountains are great. Just the food isn’t good , the staff are hard workers and the bottles of waters are limited for the stay so how it’s all inclusive.