“A Great Centrally Located Hotel”

My family spent 4 nights at this lovely establishment and will recommend it to any of our family and friends while visiting London. The daily breakfast was delicious with many options to choose from, the front desk staff was helpful, and the rooms were quite charming and impeccably clean. It’s on… more

My family spent 4 nights at this lovely establishment and will recommend it to any of our family and friends while visiting London. The daily breakfast was delicious with many options to choose from, the front desk staff was helpful, and the rooms were quite charming and impeccably clean. It’s on a charming and quiet block, but a short 5-10 minute walk to many of London’s most popular attractions.

less

“Mostly good”

We stayed for a week in a good-sized triple room (203) that was fairly well lit and had sufficient storage space. The room faced the street, and there was some traffic noise at night. The room had a mini-fridge (no freezer), 3 chairs, comfortable twin beds, and good AC. The room was lacking in e… more

We stayed for a week in a good-sized triple room (203) that was fairly well lit and had sufficient storage space. The room faced the street, and there was some traffic noise at night. The room had a mini-fridge (no freezer), 3 chairs, comfortable twin beds, and good AC. The room was lacking in enough outlets for recharging devices. The bathroom was good except for poor overhead lighting that cast shadows, making it difficult to put on makeup. The bathroom had sufficient counter space, a very good shower, and thick towels. The full English breakfast was excellent, but we wished that breakfast started earlier. (It starts at 7:30am on weekdays and at 8:00am on weekends.) There are plenty of restaurants of all kinds nearby. This hotel is near several tube stations. The staff was very helpful. We would stay at the Staunton again.

less

“Just average”

Disappointed with the room on the top floor. Black vertical blind at the window brocken and ugly. No complimentary water in the room. Breakfast no croissants or ham as advertised. Poached eggs rock hard! Basic Breakfast. On a positive note a brilliant location and very clean.

“Disappointing stay”

We booked a 2 night stay at the Staunton for £150 per night. After booking we emailed to extend our stay and were quoted £175 for an additional night. When we replied to book this we were told that the price had changed to £287 so we stayed with the original 2 nights. When we arrived the two ladies… more

We booked a 2 night stay at the Staunton for £150 per night. After booking we emailed to extend our stay and were quoted £175 for an additional night. When we replied to book this we were told that the price had changed to £287 so we stayed with the original 2 nights. When we arrived the two ladies in reception were eating fast food for lunch at the main desk. Obviously everyone needs a lunch break but it didn't give a very professional first impression as it felt like we were inconveniencing them as they were clearing up around us so we could check in. The person on reception asked to see my ID which I expected, but they also took a copy of it which they didn't actually ask to do. I then paid for the room by card on the card machine and they asked me to confirm the security code on the back of my card which they then wrote down - I was under the impression that this information should not be stored. My name was also not spelled correctly on the payment confirmation I was given. We went to our room and first impressions were good, especially the bathroom which was spacious. There was plenty of tea/coffee and also shower gel/soap in the bathroom plus extras like a shower cap and sewing kit. We were staying in a superior room with a king bed, but this was actually two singles pushed together. This was uncomfortable as we could feel the join between the two beds. Parts of the room were tatty - ripped fabric on the bed, chipped paint, damaged leather chair, staining in the bathroom, black scratches on the toilet bowl and the blind was very poor quality. We also couldn't get the air conditioning to work and when we mentioned this at reception the staff were quite dismissive and said it was probably just the plug. There is a sloping ceiling between the bedroom and bathroom which would be quite easy to bump your head on. There was also quite a loud humming/buzzing noise coming from the room next door at several points (possibly the extractor fan in the bathroom?) which was particularly annoying at night. We were really looking forward to our stay but were disappointed as we expected more, definitely glad we didn't pay almost £300 for the extra night.

less