“Vacation in Turkey Hotel”

I spent 1 week in that hotel due to the change of original reservation to Klas Dom Hotel, they said that FCH is better, if it is true, I'm happy that I did not have to stay in KlasDom. FirstClass is not 5star level it is about 2,5star, as it's facilities like gym, room is not good level. Outdoor … Több

I spent 1 week in that hotel due to the change of original reservation to Klas Dom Hotel, they said that FCH is better, if it is true, I'm happy that I did not have to stay in KlasDom. FirstClass is not 5star level it is about 2,5star, as it's facilities like gym, room is not good level. Outdoor pool and restaurant and it's food was good and other staff but manager was friendly, manager made rude action as I was watching TV, he came and change channel and said that they want to watch footboll and that TV is only one in hotel where is pay channels, that is not good service and do not be 5star hotel level.

Kevesebb

“Not bad. ”

We originally booked with klas dom after not getting our chosen hotel and given this instead but was very disappointed when we started doing our research into the small rooms and Russian clientele. The night before we were due to fly the holiday firm phoned to tell me that klas dom had closed down … Több

We originally booked with klas dom after not getting our chosen hotel and given this instead but was very disappointed when we started doing our research into the small rooms and Russian clientele. The night before we were due to fly the holiday firm phoned to tell me that klas dom had closed down and we'd been upgraded to first class instead. Reviews were still a little mixed but we were excited to see the new hotel. We arrived just after midnight, the receptionist didn't speak much English and we were quickly shown to our room and told in broken English this room was only for one night and we would change rooms tomorrow. Apprehensive of what the room was going to be like we were very pleased, a double bed, clean bathroom, flat screen TV and built in wardrobes. It had a clean balcony with table and chairs. We were given a sheet of paper with some information on such as the wifi code, meal times, hotel facilities ect. The only thing we could fault is that, with the hotel being all inclusive and after our 3.5 hour transfer on a coach we'd really have like to be given a drink or at least shown where to get one. The next day we skipped breakfast and had a lie in after the journey. We tried the tv which was all Russian and turkish channels except for one English news chanel talking about local news. We went for lunch, unsure of the protocol we stood in the door way and followed by example. We sat our things down at a table and served ourself from the buffet. Lots of salad and bread. Some suspicious looking soup (because it was still in the pot at brekfast time which made me wonder if it was fresh or repeatedly warmed up) there was always pasta and rice, and around 4 or 5 main dishes to choose from. The chicken always looked fresh but there would also be a turkish kind of casserole made with processed meat. The dishes were tasty but repetitive. Lunch and dinner were very similar. Sometimes repeating the meals twice in one day or dinner and lunch the day after which also made us question how fresh the food was. There was plenty of turkish pudding and fruit. There was a nice pudding which tasted like angel delight with a jelly texture. We nicknamed it jelly delight. There was always cake but it wasn't to our taste as it was covered in turkish syrup and very sweet. However the chocolate cake wasn't covered in syrup. It didn't taste like the cake we're used to but was tasty all the same. For drinks you could ask for fizzy pop, spirits and wine at the bar, get a coffee from the machine or some juice from the juice machine. This was like cordial, fresh juice wasn't all inclusive and at an extra cost. Drinks portions were very small but usually are with all inclusive hotels anyway. When we swapped rooms we were very happy, we'd been given a bigger room with a sea view and bottle of red wine and fruit bowl for the inconvenience which we did say wasn't necessary as we were just so happy we wernt staying klas dome anymore, really they had done us a massive favour. We were suprised we didn't get a tour of the hotel or anything explained to us while we were there. We just picked it up as we went along although the staff grew more friendlier the longer we stayed. When we asked for a bottle of water and given blank faces we went to the shop attached to the hotel for one. The owner was lovely, whenever we saw him he'd give us a smile and a wave. He even gave us a hug and waved us off when we left. He was a very kind and polite gentleman. Next to the bar was a water machine that we filled our bottles from when they were empty. The pool was nice, lots of sun loungers available and tables and chairs. There was an 'aqua park' next door, which was another pool with a couple of slides. One night we decided to go for an ala carte meal as the sheet of paper we'd been given had said there was one. We asked at the desk who said there wasn't one then told us it was next door with the aqua park. We went over to find the hinka malinka ala carte restaurant which turned out to be a run down looking burger bar so went back to the hotel for an all inclusive buffet meal. There is a turkish bath and spa under the hotel which we used, I enjoyed it very much although my partner who enjoyed it came out in a rash on his back and chest and bruises on his back and right chest after he said his massage was very rough. We decided we'd go to the alanya town and asked how often the shuttle busses were, we were told they were every 20 minutes but we think they ran alot more frequent. At 2.50 lira per person per journey it was very cheap for the 40 minute journey to town, the bus man would beep you and stopped if you wanted on. There wasn't allocated bus stops which made catching the bus alot easier. Alanya is beautiful. We visited a few times and ate at the olivia restaurant and visited to watch the football. Most people in alanya spoke very good English, food looked lovely everywhere and shops looked nice. The part owner of the olivia restaurant would take us home at night as the busses stopped at 11 although there are plenty of taxis around. Down the road from the hotel and on the right of the sea front was a man who sold us our exertions. He spoke very good English and was very friendly. We went on the boat trip twice it was so good. To the left was the market, probably a 10 minute walk away, which you could relate to as a co-op. It was a good size and very, very cheap. It had a restaurant on top, the food was okay but nothing to the food in alanya. There was entertainment every night starting at 10pm and then a disco which would last until around 4am most mornings. We didn't go often as was full of the Russians who were staying who we found to be quite rude and arrogant so we'd try to stay out of the way of them. The lady who helped with the entertainment would tell us everyday what it was, again in broken English but we understood each other well. she was very nice and polite and great with the children in the resort. Although we had been told the entertainment was a play for 4 nights running and as it was in turkish we avoided it until the fourth night when it turned out to be a very funny beer game, strip tease and dress up competition. As the holiday drew to an end some of the staff warmed up to us more, their was one gentleman in the restaurant who couldn't do enough for us, and very friendly always smiling. He didn't say much as I don't think he spoke English but very friendly all the same and we looked forward to seeing him. The beach was nice, plenty of sun loungers but very rocky. There is a beautiful beach called kleopatra beach in alanya with beautiful sand which you can go to if you catch the shuttle bus. Our overall stay was very nice, would have been better if the reception could speak a little more English as the looked fluent in Russian but they were always helpful when they could be. We won't be visiting first class again although we are looking into visiting turkey again and staying closer to alanya. We understand the hotel is Russian owned and specialised for them and have tried to give a detailed review to help anyone English who stays there.

Kevesebb