“Great stay”

great location and the private water taxi from airport took us just few yards from hotel. staff was very kind and helpful. breakfast was very nice and the water bottle refill in the courtyard was a life saver. the Venetian cookies were very yummy too. The towel bar warmer actually worked and … more

great location and the private water taxi from airport took us just few yards from hotel. staff was very kind and helpful. breakfast was very nice and the water bottle refill in the courtyard was a life saver. the Venetian cookies were very yummy too. The towel bar warmer actually worked and was great. roomy shower. Our room (5) was next to a very quite common area so it felt like we had so much more additional space. would most definitely return.

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“Lovely small hotel with really helpful staff.”

I've just had an excellent 4-day stay here. Beautiful little guest-house, set in a quiet street just off the Grand Canal. About 10 minutes walk from Piazza San Marco. You can get the Alilaguna Arancio (Orange) line from the airport to S. Maria del Giglio which is a very short walk away, thus avoid… more

I've just had an excellent 4-day stay here. Beautiful little guest-house, set in a quiet street just off the Grand Canal. About 10 minutes walk from Piazza San Marco. You can get the Alilaguna Arancio (Orange) line from the airport to S. Maria del Giglio which is a very short walk away, thus avoiding the busier service to/from San Marco. The owner (Heiby) was really welcoming & really helpful, with some great restaurant recommendations. Superb breakfasts too. This isn't a full-service hotel (no bar or restaurant) but their sister-hotel (Hotel Flora) is a 5 minute walk away & has a delightful bar & garden. Good wi-fi, good air conditioning. My room (#6) wasn't huge, but right outside I had a very large sitting room to use.

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“Comfortable room, but small. Not great for seniors with no elevator.”

This hotel was indeed unique. The owners were very meticulous about the detail of the rooms and the decor. There were several large open areas for congregating (though I never saw anyone there) and the courtyard where breakfast is served is charming. What I did not anticipate was the lack of an … more

This hotel was indeed unique. The owners were very meticulous about the detail of the rooms and the decor. There were several large open areas for congregating (though I never saw anyone there) and the courtyard where breakfast is served is charming. What I did not anticipate was the lack of an elevator. The day we were arriving, the proprietors let us know that they would most likely not be there and gave us the code to enter. While we were fine with that, it meant there was no one to assist us with our luggage and it had been a very long travel day. Fighting with my luggage up two floors was exhausting for this senior. My husband has vision in only one eye and the dark rooms and dark furnishings did not allow the needed depth perception. The bathroom was very small and the shower was one of those corner types with two doors that meet. We lasted two nights - and the bed was comfortable - but felt it was not the best accommodation for us. We only took advantage of the breakfast one day and it was good but we did not request any egg dishes so I cannot comment on those. If it were not for lack of lighting and elevator I would have given it a higher rating. I think it would be VERY helpful to let people know that there is no "lift". It's not something I knew to anticipate.

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“A three star experience for a 3 star hotel”

Our stay at Novecento was generally OK - the room was clean and the location was good. The reason we have provided this hotel with 3 star is Whatsapp assistance with the front desk, their restaurant recommendations and reservations were wonderful and incredibly helpful, as well as the breakfast wa… more

Our stay at Novecento was generally OK - the room was clean and the location was good. The reason we have provided this hotel with 3 star is Whatsapp assistance with the front desk, their restaurant recommendations and reservations were wonderful and incredibly helpful, as well as the breakfast was delicious and the staff serving breakfast were helpful and kind. Regretfully, we found our stay at Novecento to be low-mid level. The rooms and bathrooms were incredibly small. What we found to be the most disappointing was it did not offer 24/7 front desk support. They promoted the Flora Hotel quite a bit, and we wish there was more messaging to note that the Flora Hotel had many more resources available in comparison to Novecento, as we would have preferred to stay there. We did not have anyone on-site to welcome us to our room, and it felt more like an air-bnb than a hotel. Personally, the hotel was incredibly unique, clean and well located, but i would recommend staying at their partner hotel, Flora Hotel, over Novecento to receive a better service experience.

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