“Beautiful and romantic experience”

Romantic stay with amazing 0 km food. We took the half board which is an excellent option. The setting is gorgeous and staff very helpful. You can also walk from the property down to the Sorgeto hot springs. There is also a very nice cantina on property which showcases good from the farm. A genuine… more

Romantic stay with amazing 0 km food. We took the half board which is an excellent option. The setting is gorgeous and staff very helpful. You can also walk from the property down to the Sorgeto hot springs. There is also a very nice cantina on property which showcases good from the farm. A genuine Italian experience.

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“Incredible hotel. Incredible pools. Incredible good and incredible staff.”

We also visited in April for a week and it was the first place we have ever gone back to. Absolutely incredible hotel and incredible staff. The staff are all incredible and the food is to die for! The hotel is a destination in itself. When we were there for a week it was so relaxing we genuinely fe… more

We also visited in April for a week and it was the first place we have ever gone back to. Absolutely incredible hotel and incredible staff. The staff are all incredible and the food is to die for! The hotel is a destination in itself. When we were there for a week it was so relaxing we genuinely felt like we had been there for 2 weeks or longer. Could not recommend highly enough!!

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“Magical location and amenities”

This is an incredible site and a relaxing and romantic atmosphere. Upon arrival you are blown away by the view, surrounded on three sides by the sea. The service was excellent and the food for lunch in the cafe and for dinner was outstanding. We booked a superior room with half board( breakfast a… more

This is an incredible site and a relaxing and romantic atmosphere. Upon arrival you are blown away by the view, surrounded on three sides by the sea. The service was excellent and the food for lunch in the cafe and for dinner was outstanding. We booked a superior room with half board( breakfast and dinner), and honestly I could think of no reason to go anywhere else. We ate breakfast, lunch and dinner at the resort and had cocktails delivered to the warm pool or up to the roof top veranda. Dinner was elegant and romantic with exquisite service and presentation, several courses, beautiful views, and delicious red wine for a reasonable price. The cocktails and cold lunches were also fairly priced and delicious. Fresh products that they make on site are available for sale. The lemon lotion is wonderful, they could probably do a business by including a sample in the room. Breakfast was generous, with cappuccino, meats, cheeses, hard cooked eggs, lots of sweets and fresh OJ. Be aware, it is a steep 8 minute hike up from the taxi drop off and the "comfort rooms" to the pools and the main dining room and bar. It is also a steep hike down to the beach for swimming, but worth it. The pools were magical, the warm volcanic water was relaxing and we enjoyed the grotto swims. English speaking is very limited. So why four stars? Two days before we left the states, I received an email that my credit card was declined and my reservation was cancelled. This was a stress inducing moment. They had never asked for a credit card. I had to send my credit card information through unsecured email and they got back to me right away. Also, what you read and what you get are not always the same. They were pretty booked so we changed our trip dates to make sure we had a superior room which was described as being at the " upper part of the promontory with an ocean terrace view," vs. the comfort rooms on the "lower part of promontory" also with an ocean terrace view. When we arrived we were placed in a room at the bottom of the hill , adjacent to the lunch restaurant, with an ocean view. I said that we had booked a superior, not a comfort room and Luigi insisted that it was a superior room but offered to change it the next day. There were no rooms below us, so it was unclear how that was a superior room. So we changed rooms the next day and it was much easier to get to meals and back and forth from the pool. However the internet did not work in the superior room. Honestly, if Luigi had just said that they were over booked it would have been fine, instead it was a lot of unneeded stress to insist on changing and not being able to relax until we were settled in. We were still charged the price for the superior room for the three nights, but at that point I did not want to argue. The AC was not adjustable in the comfort room ( 221?) and it had a wall, so when you are sitting you cannot enjoy the view, nor is the view visible from the bed. I think we paid about $300 a night for the rooms and half board. Some of the linens were stained and the toiletries are limited. The rooms are not large and the showers are tight. The rooms were very clean. The superior room (217?) had a nice view seated outside. Massages were listed on their website at 50 E for a regular massage or for a "drainage massage". We booked appointments and we we arrived were asked to sign for 60 E for the regular massage and 70 E for the Lymphatic drainage( FYI- they were both basic light touch rub downs) Since we did not speak Italian and the provider did not speak English we signed and got our massages. I did complain to the front desk and the extra 30 E charge was removed from the bill. So some glitches. Apart from a few issues, this was a marvelous three days. The warm pools, attention to service, delicious food and wine was a wonderful escape. I highly recommend paying the extra 180 E for the round trip transfer. They picked us up at the Naples train station and dropped us back off. If you don't mind walking up the hill a few times a day, the room view is really irrelevant as there is a beautiful view from almost every part of the site and we only used our room to sleep. Even though it was one of their busiest weeks, the resort was not so crowded that you couldn't find a lounger at the pool. Although I got the impression that some locals took advantage of the pool as many arrived with helmets to the pool from their motor scooter. We loved the resort so much, we opted to not even bother to leave and explore the island. You are isolated at the top of the island and it is a steep walk down and up in the hot sun.

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