“A lovely hotel in a lovely setting but lots of problems and spoilt by the owners attitude”

The situation is quiet and by a small stream, the room was large and the food in the bar was good. On our first mornings breakfast we were met with no cleared tables, no food or drink at the cold buffet and only one very young man trying to clear the carnage left by seemingly a coachload of visitor… Több

The situation is quiet and by a small stream, the room was large and the food in the bar was good. On our first mornings breakfast we were met with no cleared tables, no food or drink at the cold buffet and only one very young man trying to clear the carnage left by seemingly a coachload of visitors and to deal with new customers.Some people were even trying to set their own tables. On our second night we returned from a days sight-seeing at 8pm to find our room hadn't been serviced and were told housekeeping had gone home. On our forth morning we had no electricity to the wall plugs- could not use the kettle,hairdrier,shaver or charge our phones.we were told ours was the only room in the hotel with this problem,the owner would deal with it but wasn't an electrician we were not offered the use of an alternative room, no appology on any of the three occasions were offered. On complaining about each of these incidents we were met with a very sullen and offhand attitude from the owner- she made us feel it was our fault.Fair to say we will not be using this hotel again.

Kevesebb