Description
Facilities: The hotel has a lift and features 134 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabili… more
Hotel highlighted for…
Meals: There is a restaurant on the premises. A continental breakfast buffet guarantees a great start to the day.
- Entertainment
- Live music
- TV lounge
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Bowling
- Cinema
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Fireplace
- Vending machines
- Play area
- Heated pool
- Private pool
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Vending machines
- Restaurants
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Swimming pools
- Umbrellas
- Activities
- Tennis court
- Golf course (within 3 km)
- Golf course
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Good to know
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Very good
Based on 2387 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2387 TripAdvisor reviews
M
Mari H
Knoxville, Tennessee
30/11/2024
“Thanksgiving 2024 Get Away”
3 night stay. Pre check in process online was convenient and appreciated getting into our room quickly. Room was clean and inviting. Enjoyed the Tennessee decor. Bed extremely comfortable as well as the pillows. Clean and crisp sheets and new towels nicely folded and plentiful. Breakfast was hot an… more
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Terri S
27/11/2024
“Wonderful”
This hotel is the best we have ever stayed at in Pigeon Forge! The hotel is very clean and the staff is very friendly. Sammie is wonderful at the front desk. She remembers our names and always greets us by name. The beds are so comfortable. We love staying here.
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TARA R
04/11/2024
“Great experience”
We had the King room with fireplace & jacuzzi. The room was clean, bathroom was very spacious & clean, shower was great. Continental breakfast was delicious with so many selections including making your own 🧇. Would definitely recommend & will stay there again!
T
Tina G
31/10/2024
“Great Stay. Well worth the price.”
The hotel was very comfortable. Breakfast was great and staff was very nice. The cleaning staff did an amazing job. I always had fresh towels and toiletries. I loved that the hotel was conventionally near everything. I only rated 4 stars because the bathtub drained VERY SLOW and I had to stand in u… more
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Lori G
17/10/2024
“Pretty good. I listed good and bad above”
Good: room, shower head, cleaned room except making beds, little dove treats (soap, shampoo, conditioner, hand soap), location, gazebos with rockers to sit and watch! Staff very nice, price! Lots of towels. Not so good: WiFi, pool was murky and lights weren’t on at night, one of our cards didn’t … more