“Cases heddy”

Really quiet location, very clean accommodation, very friendly staff, outdoor pool lovely and warm because it is heated. Food well presented and not to bad but we chose to eat out mostly. Some evening entertainment and it was good.taxis were cheap about 5 euros to the old town although it is only a… more

Really quiet location, very clean accommodation, very friendly staff, outdoor pool lovely and warm because it is heated. Food well presented and not to bad but we chose to eat out mostly. Some evening entertainment and it was good.taxis were cheap about 5 euros to the old town although it is only a short walk about 20 minutes all down hill, get a taxi back to save the uphill pain if you are older and unfit like we are. This accommodation suits the more mature and does not have much to offer for youngsters. No shops in the immediate vicinity. The air conditioning in the room was first class and easy to regulate. We would certainly recommend this complex and would re visit without hesitation.

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“Perfect escape - immaculate and relaxing. ”

We are a British couple who booked our stay for a week away from Work and to re charge. We were a little unsure what the hotel and facilities would be like and had never stayed in Lanzarote before Tenerife being our usual canary island. Casa Heady was a perfect escape! The hotel itself is a lovel… more

We are a British couple who booked our stay for a week away from Work and to re charge. We were a little unsure what the hotel and facilities would be like and had never stayed in Lanzarote before Tenerife being our usual canary island. Casa Heady was a perfect escape! The hotel itself is a lovely size and quiet. Our room had all we needed with a lovely balcony with loungers, clothes airer and a table. We could just see the sea and sunrise. The beds were a little 'simplistic' and I would suggest an upgrade on the frams/ base. We had 2 singles. The pool is lovely, immaculately clean and has a beautiful pool bar, outdoors kitchen and dining. All staff are very friendly with lots of smiles! Breakfast is AMAZING!! Excellent selection and unlimited. The seating areas are great and, again, staff wonderful. We booked a massage each via the booking system which was a welcomed treat. There is a fully equipped gym and again all modern and very clean! Location was perfect for us, we enjoyed the walk down to the old town each night for dinner and catching a sunset at a bar. Lots of fabulous resturants to choose from!!! We certainly felt relaxed and were pleased we had come across the hotel. It almost seems understated. (Couple in our 40s)

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“Tranquil”

I have just returned from a 10 night stay at Casas Heddy and after a bit of a difficult start due to the room we had been given which was nothing like the website description and had a very bad smell coming from the bathroom drains, and the aircon not working. We asked to be moved after one night a… more

I have just returned from a 10 night stay at Casas Heddy and after a bit of a difficult start due to the room we had been given which was nothing like the website description and had a very bad smell coming from the bathroom drains, and the aircon not working. We asked to be moved after one night and this was arranged by a lovely lady on reception (Nersa…I hope I am spelling your name correctly). We were shown the room and a lot happier. The pool area was brilliant as was them pool, lovely temperature. Always plenty of sun beds to be had. All of the hotel staff were lovely but a big shout out goes to Osama and another lovely young man (his name escapes me) but he was so cheerful and seemed to love his job. They both worked the pool bar most days and did a great job. Breakfast was good lots of fruit and yogurts which I love. Had the barbecue on the Saturday night and it was great. The walk into town takes about 15-20 mins and is all downhill but we had no problem with this and walked it every day and night. Thank you for a lovely stay.

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“Quiet break”

just now on Google Firstly I just want to say how amazing all of the staff are. They are so helpful and happy and are a credit to the hotel. I really enjoyed breakfast and also dinner being ordered off a menu instead if the usual buffet style half board options. The food was lovely and fresh. The … more

just now on Google Firstly I just want to say how amazing all of the staff are. They are so helpful and happy and are a credit to the hotel. I really enjoyed breakfast and also dinner being ordered off a menu instead if the usual buffet style half board options. The food was lovely and fresh. The downside to this hotel is the rooms. They do not look like the advertised rooms on the websites. My first single room Was very small and dated with a very damp smell in the wardrobe. It had a very claustrophobic feel to it. I asked reception if i could change rooms and they agreed right away. The new room Was more spacious but still very basic and the taps leaked in the bathroom. The bed was very comfortable though and the air conditioning worked really well. Rooms are cleaned every other day and I do feel this should be every day as guests are asked to put toilet paper in a bin instead of down the toilet. For hygiene reasons, emptying the bins every day would be better. The pool area and bar are beautiful and the pool is very warm. Location is quite a way out of town but only 4 euro in a taxi. I have had a lovely break here and would return again for a quiet break.

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