“Comfortable Stay”

The room was clean, cool, and comfortable. It featured a balcony with a sliding glass door that was a bit difficult to open but it did provide access to the balcony. There was a mini-fridge in the room and electrical outlets next to the bed. The bathroom had a walk-in shower with a small step, a gr… Több

The room was clean, cool, and comfortable. It featured a balcony with a sliding glass door that was a bit difficult to open but it did provide access to the balcony. There was a mini-fridge in the room and electrical outlets next to the bed. The bathroom had a walk-in shower with a small step, a grab bar for safety, and a small bench seat. The floor of the shower was just a little slippery but the hotel provided an anti-slip mat to use for safety. Water pressure was good; there was a standard showerhead. Front desk staff was efficient and professional. (Tip: To access the room via the elevator/lift, hold the room key card flat against the key card pad in the elevator, wait for the green and red lights to display, press the desired floor, then remove the key card from the key card pad. If the floor number doesn't stay lit when you press it, you need to start over.) The hotel had a restaurant on site as well as a convenient market with sandwiches, salads, snacks, sundries, etc. There was pay parking available at the hotel. I would stay at this hotel again.

Kevesebb

“Doubletree Torrance - South Bay (December 7-10, 2023)”

Great location close to numerous dining and shopping options. The hotel itself and the services it provides are somewhat basic, which didn't bother us. We booked an Executive King room directly through the hotel website which included a daily breakfast buffet. Compared to the Marriott Torrance/Redo… Több

Great location close to numerous dining and shopping options. The hotel itself and the services it provides are somewhat basic, which didn't bother us. We booked an Executive King room directly through the hotel website which included a daily breakfast buffet. Compared to the Marriott Torrance/Redondo Beach across the street, the Doubletree Torrance - South Bay represented a much better value for us, plus we're Hiton Honors members. Arrival & check-in was seamless with a friendly bellman who assisted with our bags, and our room, #1023, was clean with a very comfortable bed. The restaurant and bar we're under renovations, so the bar was somewhat make-shift in the lobby area with the breakfast buffet located in a small meeting room. the breakfast buffet wasn't impressive, however it served it's purpose, with a hostess that had a "prove to me that you paid for the buffet" mentality. The room was so small and so crowded, we decided to take our plates and coffee into the temperary bar area to eat for the first two mornings. On the last morning, we had a flight to catch out of Long Beach, which meant we had to leave the hotel by 6:25 am. We went down at 6:00 am, which is when breakfast starts and we were told it would be "5 minutes." 5 minutes later, we were told it would be another 5 minutes. 5 minutes later, well you know where this is going. The "5 minute lady" was the same "prove it" hostess, so the attitude was somewhat unsurprising. When we checked out, I asked for a credit for the last breakfast. I was told they would process my request and that I'd receive an email confirmation. I don't know whether a credit was issued or not. The reality is that it doesn't matter and it wasn't a big deal to us. It was much more important that we made it to the airport on-time. All in all, this wasn't a bad hotel at all. The services are basic, the room was very clean and comfortable, and it was close to family members and friends that we were visiting in the Torrance area. Once the restaturant renovations are completed, this will be a real Doubletree hotel experience. Oh BTW, the warm cookies are a bonus!

Kevesebb