“Don’t ask the maid for anything”

I love the ambience of this hotel. We stayed there 10 years ago and I loved it. Fast forward 10 years and the hotel rooms look more like 30 years older. The furniture is outdated, that generally doesn’t bother me but it looked dirty as well ( we used a sheet to cover it). The chair had crumbs all… more

I love the ambience of this hotel. We stayed there 10 years ago and I loved it. Fast forward 10 years and the hotel rooms look more like 30 years older. The furniture is outdated, that generally doesn’t bother me but it looked dirty as well ( we used a sheet to cover it). The chair had crumbs all over it, the bed skirt was filthy and the bed spread smelled clean but looked dirty. The carpet in the entire hotel needs to be replaced; spots all over and it is bunched up in places. In our room there was a huge dirty sticky spot in front of our sink. I asked the front desk manager to take care of the crumbs, sticky spot and dirty bed coverings, he assured me he would take care of it. None of those things ever got done. I asked the maid to vacuum the crumbs the next day and she told me they don’t vacuum on stay overs ( we were there for 4 nights ), I tried to explain that it was like that when we got here she told me to tell the front desk ( twilight zone). I decided to borrow a vacuum cleaner and do it myself, she started cuss at me and said she was using it, I said I thought you said you didn’t vacuum, anyway still cussing at me I started to go let the front desk know, then I decided to tell her that I was sorry and wasn’t trying to make trouble or make her job any harder. Then she asked if a sticky roller would do it and I thanked her and did the job myself; I also emptied my own garbage and got me own towels. At this point I figured there was no use, just live with it and wear shoes in the room and wipe them off when we left. Everything else about the hotel was very nice, breakfast, evening happy hour, lots of room and places to visit. All the other staff were very pleasant.

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