“We’ve seen better Hampton Inns”

We stay at Hampton Inns several times a year and there are certain expectations. This place did not meet them. It wasn’t terrible, just not up to standard. The property is a little tired and it shows up in a lot of little ways: broken molding in hallways, a window shade that’s crooked, older furni… Több

We stay at Hampton Inns several times a year and there are certain expectations. This place did not meet them. It wasn’t terrible, just not up to standard. The property is a little tired and it shows up in a lot of little ways: broken molding in hallways, a window shade that’s crooked, older furniture. The breakfast left a lot to be desired with few options compared to other Hamptons. Perhaps the primary problem is that the staff seemed to be “mailing it in.” They were doing the job, but only what was necessary. Only one person (the morning front desk) was outwardly friendly. Two of the custodians were actually wearing headphones and another staff member was talking on her Bluetooth device loudly as she worked. This is probably more a management problem than an employee problem. All of these problems could easily be corrected by good management with little or no turnover and a little more attention and investment.

Kevesebb