“A pleasant location with friendly staff”

Check-in was quick and easy, a lovely young lady called Ebru assisted in getting me checked in and sorted into a very nice room on the 3rd floor. Very friendly, polite and helpful, exactly what a hotel needs to meet guests on arrival! The room I was allocated was recently renovated and is very nice… more

Check-in was quick and easy, a lovely young lady called Ebru assisted in getting me checked in and sorted into a very nice room on the 3rd floor. Very friendly, polite and helpful, exactly what a hotel needs to meet guests on arrival! The room I was allocated was recently renovated and is very nice although there are a couple of very minor points that I will point out as I go along. Location is ideal for the beach area although a good walk to the nearest major supermarket (around a 9km round trip by foot). View on the side of the hotel I was on was nothing special, out over a lake where they sometimes canoe, the front of the hotel looks out over a marina to the sea. The room I got was clean and tidy, as I say recently renovated and it looked as such. It was also a decent size. Large bed in the middle of the floor, with a desk that run the width of the bed on the back side of the bed headboard which had a very comfortable chair. There were two wardrobes (one with hanging and one with shelf space). There was a safe on the top shelf of one wardrobe which in my opinion was way too high, I'm not short but it was difficult to use and VERY difficult to check as being empty when leaving. There was a cupboard by the wardrobe with a small fridge, an ice bucket (filled on 1st floor), a small kettle (perfect!!!) and a pod coffee machine. There was also a small table and two chairs next to the window, with a door that opened out onto the balcony outside. There were table and chairs on the balcony, but primarily due to weather I never even opened the door out onto the balcony. There is an air conditioning unit in the room that both cools and (I believe) heats. The problem is that it is by the window and if you close the curtains then this covers the unit, so to get full benefit from it you have to sleep with the curtains open! I found the bed and pillows exceptionally comfortable, although for me personally the quilt was a little too thick. Ideal for winter maybe, but a little thinner for July would have been better. The one thing mostly missing in the room is that there is nowhere to put your bag, other than on the floor. Very surprised that there was no folding suitcase stand available. That said, would have made walking around the centrally positioned bed difficult, but of course you could fold it up when finished using it. The bathroom was nice, plenty of light(s) and mirrors, there was a hair dryer (not used) too. Water temperature was hot enough. Only real complaint about the bathroom is that there was no towel rail. There was a hook on the back of the door but the towel cannot dry like that. I ended up throwing it over the top of the door into the shower to allow to dry. Food - good range of items available for breakfast. Only thing I was disappointed with is that there was a choice of scrambled or boiled eggs, would have preferred to have sunny side up but there were none out and the kitchen was always empty and so clearly was not an option. No normal sliced bread was available, so you always had to fight with the bread load and bread knife, or have a bread roll. Food - eating in the restaurant, which was linked to the bar, was an "ok" experience. The staff were friendly at all times and attentive for the most. Personally I found the food "ok", it varied from adequate to very good depending on the dish (I was there a while so I tried a few). I had no "bad" dish at any time. Biggest disappointment was I tried the chefs meat special, which was a steak - I was not asked how I would like it cooked or given a choice of sauce. Most enjoyable was the rib eye Carpaccio! You MUST have it! Delicious! Whatever you had though I personally found all the prices in the restaurant (food and drink) were a little on the expensive side. Again though, staff were great. Laundry, there is a laundry facility available, which due to the length of my stay I needed to use, but I thought that it was expensive. Housekeeping. After the first couple of days (i was working from the desk in my room) I received no room service. I was not told at check-in, nor is there anything telling you in the room (in fact there was NO information about ANYTHING, in the room!) that the rooms are not cleaned daily. As I discovered, you can ASK for them to be cleaned (as long as you ask before 10am!!!) but they say: "Our approach to room cleaning prioritizes eco-consciousness without compromising your comfort! You can always enjoy a pristine space anytime by simply requesting cleaning through our app. Cleaning can be requested until 10:00AM on the same day, or, for stays lasting more than three nights, we will clean your room and change your linens automatically every four days" I had been there 4 night and was on my 5th day and had seen NOBODY (I knew nothing about this message that is only shown on their APP!!!!). I was going to go and ask for the room to be serviced but they came knocking asking if I wanted it and I said YES!!! This was longer than the "three nights" they promised though! When they eventually came, they simply changes the towels (as I saw when I used it, did not clean the bathroom at all), took away the rubbish, and even asked me if I actually wanted the bedding changed! I'd been there 5 days, of course I wanted the bedding changed! They didn't wipe down any no surfaces, as I say did not clean the bathroom, did no dusting/sweeping/vacuuming, just the bare minimum that they could possibly do. VERY disappointing. It was also a little noisy during the day as they had workers in refurbishing a number of rooms near my room. Didn't start too early or finish too late, and personally it didn't even bother me when they were hard at it, although I have to confess their sometimes shouting to each other along the corridor became irritating and distracting a couple of times In conclusion, the refurbished rooms are nice, the older rooms not so much. The food can be very good but also disappointing. Staff, especially at the front desk and the bar area are really good, house keeping was exceptionally disappointing. A little on the pricey side but overall I would recommend this location.

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“Investment needed”

So disappointed with this place whenever I come, but keep giving it a chance hoping they’ll invest some money here. Public areas on the ground floor are decent, but accommodation so much in need of some TLC. Good location for work for me though!

“Simple”

A cozy hotel in the middle of wind and baaad weather !!! Rooms are clean and simple decorations It is cozy enough to stay one or two nights and do your business elsewhere Breakfast was simple but good Our dinner was good too Their chicken and fish bites were good