“Great stay”

Very friendly, patient staff, even when it was super busy (game day!). Our room was spotless, too. Very comfortable beds and surprisingly good pillows. The hotel amenities are probably due for a little updating, but on the whole our stay was great and you definitely can’t beat the location!

“Clean but slow during busy times”

I’ve stayed at the Hilton in Santa Clara nearly seven times over the past few years, and each visit has been generally positive. The facilities are consistently clean, which is always a big plus for me. The rooms are well-maintained, and the hotel itself offers a comfortable atmosphere. However, on… Více

I’ve stayed at the Hilton in Santa Clara nearly seven times over the past few years, and each visit has been generally positive. The facilities are consistently clean, which is always a big plus for me. The rooms are well-maintained, and the hotel itself offers a comfortable atmosphere. However, one area that could use improvement is the service. While the staff is friendly, I’ve noticed that the service can be a bit slow, especially during busy check-in or dining times. It’s not a dealbreaker for me, but it is something to keep in mind if you’re in a rush. Overall, it’s a solid choice if you prioritize cleanliness and a reliable stay.

Méně

“Great location. That’s all.”

The location is perfect for Levi’s Stadium. We came for a game with kids and it could not been better. The security is very good for a hotel right near a stadium - but don’t expect the rooms to meet the expectations. Our room AC unit was broken. The door/key mechanism was sort of broken. The ho… Více

The location is perfect for Levi’s Stadium. We came for a game with kids and it could not been better. The security is very good for a hotel right near a stadium - but don’t expect the rooms to meet the expectations. Our room AC unit was broken. The door/key mechanism was sort of broken. The hot tub was cold. There was a stray charge on our room(they did remove it). These are the reasons for the average review. Otherwise everything can use an update - and a fix -

Méně

“Rooms need updating. Remove dirty, old asthma-triggering carpeting.”

Rooms really need to be updated. Would love if they went with the wood-look flooring and removed the carpeting that triggered my allergies and asthma. They advertised room service but no longer have it. Close to Levi’s Stadium. Front desk service was uneven. One person was great. Another treated me… Více

Rooms really need to be updated. Would love if they went with the wood-look flooring and removed the carpeting that triggered my allergies and asthma. They advertised room service but no longer have it. Close to Levi’s Stadium. Front desk service was uneven. One person was great. Another treated men great and ignored ladies. I had a small package arrive after I left and asked them to forward it. I thought they would send it and charge me $10 or 15 (more than enough) to cover shipping or send for free since I’m a Hilton Honors member. The person told me I had to set up a shipping account with a shipper, then purchase a shipping label and send it to them. I was disappointed to hear this. Not a great experience overall at this price point. Hilton has really declined since the family sold it.

Méně