“Football Trip”

If you're looking for the corporate sameness of the international chain hotels, this isn't the place for you! The suite was a good size, clean and comfortable and warm (given it ranged from -17 to 0 outside, this was important!) and the staff were very helpful. At that time of year only one of the … Más

If you're looking for the corporate sameness of the international chain hotels, this isn't the place for you! The suite was a good size, clean and comfortable and warm (given it ranged from -17 to 0 outside, this was important!) and the staff were very helpful. At that time of year only one of the bars was open but it wasn't a problem. The breakfast choice if different. Big choice but if you're looking for a piping hot cooked breakfast you'll be disappointed. It's centrally located for sightseeing on the right bank and not far to the river. There's a very handy cash machine at the door.

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“Great Hotel in Nur Sultan in Kazakistan 🇰🇿 ”

L’hotel is in old district. My check-in and check-out was easy and took pickup service from airport to hotel and viceversa. Hotel staff and restaurant staff is really helpful and smiling. Front to hotel there is mall and shops are close by 2 minutes by walk. Price include spa with gym room, pool an… Más

L’hotel is in old district. My check-in and check-out was easy and took pickup service from airport to hotel and viceversa. Hotel staff and restaurant staff is really helpful and smiling. Front to hotel there is mall and shops are close by 2 minutes by walk. Price include spa with gym room, pool and sauna. My room was really nice and appreciated floor, design and shower box. Breakfast was ok and took service restaurant too. In room you can have dental kit, slippers and beard kit. Laundry service was ok. Bancomat was in hotel. Water drink was in the room. Inside there is one hairdresser. Cleaning was great. I didn’t like that fridge was empty, maybe some snacks were pleasant. Space in corner wall and bed too short. Bathroom door couldn’t be left open because closing from itself. Furniture for baggage missed and let my baggage in the closet. Breakfast can be improved with some sweet, brioche or cakes because too much short this field. The jugs of juice at breakfast were chipped, not good for one hotel with 4 stars. I tried massage but didn’t like because in middle to that service master phone rang and she talked stopped massage and told me sorry. It’s not correct to bring phone in massage room and especially stop massage because I payed time for get relax not for calls, not professional!!! Menù restaurant don’t have Kazakistan meals, maybe some Kazakistan meal was pleasant. Shower and sink were noisy. I don’t understand if in bathroom there was window or fan to eliminate odors. Pool room was dark, small and without decorations because maybe decorations could help for relax.

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“Old World Charm and friendly staff”

I liked my stay, beautiful and well maintained property on a lovely surrounding. Hotel employees are very helpful. Good location and prompt service, I am sure I will always remember my stay. It was memorable.

“Decent place to stay and quiet”

Staff very friendly and helpful on reception desk. Breakfast has a good selection but didn't eat in the restaurant. Good location and easy to get out and about. Good value for money compared to the big name hotels