“Great peaceful location”

Just what I needed during the current Coronavirus situation. Somewhere nice to stay in a safe quiet country location with plenty of walks close by. Wonderful location within a deer park and long walks by the River Wear just a short distance away. Nice room on the front of the hotel with views of t… Több

Just what I needed during the current Coronavirus situation. Somewhere nice to stay in a safe quiet country location with plenty of walks close by. Wonderful location within a deer park and long walks by the River Wear just a short distance away. Nice room on the front of the hotel with views of the deer from my window. Very comfortable bed and good bathroom and shower. The room was a little warm at times as I couldn’t open the window but there was a fan provided. Cushions and other soft furnishings had been removed but the room was still comfortable. I felt very safe here under the current circumstances and I thought the hotel was quite thorough in applying Covid precautions. All of the staff that I had contact with were very friendly and helpful. The breakfast was good and despite the limited menu the evening meals were excellent. Probably understandable during the current circumstances the hotel was not very busy but that did make it very quiet. I spent a good 6 nights here in this lovely old hotel. I hope that the new owners don’t spoil it by making it too exclusive with over the top luxury and prices. There were only two disappointments concerning my stay. Firstly the complete lack of WiFi in all parts of the hotel except for the bar, despite it being advertised as having WiFi available throughout. Secondly I booked through the Best Western Website and expected to get a considerable number of points awarded for a 6 night stay. However, the hotel ceased to be a Best Western hotel during the 3 weeks between my booking and my stay and I did not receive any reward points.

Kevesebb

“Hope that things improve under new ownership”

Hope that new owners restore this old building (and plumbing system) back to its former glory, and that the interior will match the scenic exterior. Very friendly and helpful team provided impressive service. Our son loved the deer park. Reasonable bar prices too.

“Nice old Hotel”

Beautiful grounds and lovely friendly staff. The hotel itself is not really my sort of thing but it is a lovely place. I think the hotel itself loses some of its appeal because of the Pandemic situation but I must say that the hotel staff absolutely try their best and are extremely polite, friendly… Több

Beautiful grounds and lovely friendly staff. The hotel itself is not really my sort of thing but it is a lovely place. I think the hotel itself loses some of its appeal because of the Pandemic situation but I must say that the hotel staff absolutely try their best and are extremely polite, friendly and helpful... But the biggest stars.... The Deers!!! These amazing creatures are beautiful and friendly.. get some bags of food at £2 per bag from reception.. and they will be your best friends.. well at least until the bag is empty. Stunning grounds to walk around in.. Breakfast was a bit quiet.. needs some background music or something.

Kevesebb