This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted. Food and beverages Buffet and à la carte meals, snacks, and beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) Activities and facilities/equipment All land activities and use of recreational facilities and equipment are included in your stay. Land activities Fitness facilities Lessons/classes/games Bartending Cooking Dancing Pilates Water fitness Yoga Entertainment Onsite entertainment and activities Onsite live performances Not included Surcharge for premium food items Surcharge for bottled wine Airport transfers Laundry/dry cleaning services Spa/beauty facilities and services. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: USD 1.34 per accommodation, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 25000 square feet (2323 square meters), including a conference center. Free self parking is available onsite.

The hotel features a pool and an outdoor pool. Sun loungers and parasols are ideal for relaxation. The hot tub is the perfect place to relax. There is also a poolside snack bar. Tennis and golf are available to active guests. For an additional fee, travellers can also choose from a gym, table tennis and aerobics. The accommodation offers a range of facilities in the wellness area. Options include a steam bath or, for an additional fee, a spa, a sauna, a hammam, massage treatments and a solarium. Fun and entertainment are offered by a disco.