MiscellaneousInformation Confirmation is required upon check-in at the resort. Occupancy limits are strictly enforced: could result in forfeiture of the unit and/or other penalties. Resort cannot honor unit upgrades or moves. Security deposit required upon check-in at the resort. Elevator access is available for units that start with 6, 8 and 9. Units that start with a 5 or 7 will have 7 steps down after getting off the elevator. Units 401-439 have elevator access but units 451-465 have steps (no elevator). It is recommended to use the directions provided and to not use GPS. We control noise and traffic as much as possible, however, you may experience some minor construction related disruptions at different times during your stay. We appreciate your patience and understanding during this time of rebuilding. Points confirmed members may have to make a unit change even if booked for 7 nights. Tree Tops Resort is currently rebuilding after the devastating 2016 Gatlinburg wildfires destroyed half of the resort. Rebuilding is going very well and all of the construction is now concentrated in the lower section of the resort.,ExtraChargeInformation Mandatory Security deposit is 150.00 U.S. dollars. Cash or Credit is accepted. "Housekeeping fee for all RCI points reservations: There may be a fee of 15.00 U.S. dollars for 1 Bedroom units, per stay. Cash or Credit is accepted." "Housekeeping fee for all RCI points reservations: There may be a fee of 21.00 U.S. dollars for 2 Bedroom units, per stay. Cash or Credit is accepted.",