“Meet our needs!”

We travelled as a family of 4, with two young kids. We arrived quite late at night but there were no issues with accessing the apartment. It's about a 10 minute walk with suitcases etc from the train/Metro station and the escalators weren't working so getting the suitcases down the escalators req… Több

We travelled as a family of 4, with two young kids. We arrived quite late at night but there were no issues with accessing the apartment. It's about a 10 minute walk with suitcases etc from the train/Metro station and the escalators weren't working so getting the suitcases down the escalators required a little effort. Once in the apartment we found it clean and tidy. The kitchenette is just that! There is no oven or toaster just a hob and an all singing and dancing microwave but we managed to cook our meals well enough. The kitchen was well equipped and the dishwasher was a big bonus. It was quite hot in Paris for our trip and the lack of air conditioning meant we had to keep the fan on whilst in the apartment to stay at comfortable temperature and to allow the children to get to sleep. The pull out bed in the lounge, under the sofa had slats missing so you had to be careful where you put pressure on it. The staff on reception were friendly and helpful when needed, especially the young man on our arrival who gave us some bottles of refrigerated juice. The location of the apartment was ideal with a comfortable walk to public transport to go sightseeing. Overall it met our needs and we were generally happy with it.

Kevesebb

“Paris Visit”

Having stayed at this property the previous month, we were looking forward to our return. We had requested a room at the rear of the property for this visit which was duly allocated. Unfortunately there was no kettle which was rectified within the day, additionally the toilet also sprung a leak. … Több

Having stayed at this property the previous month, we were looking forward to our return. We had requested a room at the rear of the property for this visit which was duly allocated. Unfortunately there was no kettle which was rectified within the day, additionally the toilet also sprung a leak. Again this issue was dealt with quickly and efficiently. The patio of the apartment was unfortunately very untidy. Although we encountered a few problems, we had an enjoyable stay and cannot sing the praises of the staff - Friendly, helpful and very apologetic for our problems. Additionally, we emailed to raise awareness of the problems mentioned, within days we had a call from the manager who was sympathetic, apologetic and understanding. We would highly recommend this property, we will return Many thanks.

Kevesebb