Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger are not permitted at this property. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Guests must transfer via floatplane and shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 5 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Guests must arrange transportation from Nadi International Airport to Taveuni Island via seaplane. Airport shuttle pick-up service is provided from Taveuni Domestic Airport.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 5:00 PM. . Check out: 11:00 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).